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How a French Philosopher Predicted the ‘Polycrisis’

By

Pierre du Rostu

In a world of connected crises, insurers must rethink the very nature of insurance and work to keep events from happening in the first place.
AI Reshapes Trust in Insurance Industry

By

David Lien

AI transforms trust in insurance by bridging information gaps with technology-enabled verification frameworks.
Hulk Hogan and the Insurance Ecosystem

By

Alan Demers

There are many lessons wrapped up in his five-decade presence that apply to business, especially to companies building their brands.
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The Huge Opportunity for Efficiency

By

Insurance Thought Leadership

For instance, software can help insurers underwrite 80% faster and handle 40% more tasks with the same headcount.

ITL Recommends

PE Is Reinventing Life Insurance

In this Future of Risk interview, Oliver Wyman’s Mick Moloney delves into the implications of the model that private equity is imposing on life insurance.

When Foreign Policy Becomes Economic Policy

Insurance Thought Leadership

The Insurance Information Institute

Triple-I Chief Economist Michel Léonard says the confusion in the U.S. economy stems from an unlikely source: a radical shift in foreign policy.

Strategic Priorities 2025: A New Operating Business Foundation for the New Era of Insurance

ITL Partner: Majesco

Discover why now is the time for insurers to embrace tech-driven transformation. Learn how modern operating models unlock efficiency, innovation, and long-term profitable growth.

The Insurance Talent Crisis: A Race Against Time

Origami Risk

Insurance is at a crossroads. With retirements rising and talent gaps growing, carriers must act now to retain knowledge and attract new talent.

August 2025 ITL FOCUS: Operational Efficiency

Insurance Thought Leadership

ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.

featured

The Huge Opportunity for Efficiency

Insurance Thought Leadership

For instance, software can help insurers underwrite 80% faster and handle 40% more tasks with the same headcount.

AI Reshapes Trust in Insurance Industry

David Lien

AI transforms trust in insurance by bridging information gaps with technology-enabled verification frameworks.

How Proactive Risk Management Helps You Prevent Losses

ITL Partner: bolt

Proactive risk management through IoT sensors and real-time data is reshaping insurance underwriting. With bolt, carriers reduce claims severity and deliver better value to policyholders.

Six Things

What Hulk Hogan Taught Insurers

Paul Carroll

The wrestler, who died last week, helped insurance marketers (among others) understand the power of kayfabe and the antihero.

The Fraud Fight's New Frontier

Colin DeForge

Jennifer Johnson

Criminal gangs are creating synthetic identities, insuring them and killing them off. Insurers are falling behind in the AI arms race.

Digital image of a light blue lock against a dark blue background all inside a circle framed like a camera lens in red

Cyber Insurance, Decoded

Steve Ross

Cyber insurance exclusions create unexpected vulnerabilities for companies that sign without proper scrutiny.

Huge Flames and Smokes from Burning Grass

Lessons for Insurers From the LA Fires

Jack Shaw

California wildfire survivors battle insurers over systematic underinsurance while navigating complex recovery efforts.

Grayscale image of two male wrestlers, one of who is holding onto the other man's leg

Hulk Hogan and the Insurance Ecosystem

Alan Demers

There are many lessons wrapped up in his five-decade presence that apply to business, especially to companies building their brands.

An artist’s illustration of artificial intelligence

AI and Automation: From Hype to Impact

Dominik Kaminski

Brian Moore

AI-enabled automation delivers immediate returns for P&C insurers through modular, strategic implementation.

A dozen dark and light blue vertical windows with a blue tint

U.K. Enters a New Era of Captive Insurance

Stephen Cross

The approval of a comprehensive captive insurance framework could reshape how risk is managed and retained within the U.K. market.

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ITL On Demand

ITL On Demand is a webinar program focused on important opportunities for innovation in risk management and insurance. Moderated by ITL Editor-in-Chief Paul Carroll, the webinars draw on experts from across the industry, from promising startups to the largest incumbents. Hot-button topics include blockchain, AI, telematics and IoT — and their potential to slash costs while opening new markets for companies across the insurance ecosystem.

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ITL Focus: Operational Efficiency

This Month's Focus Topic

I’m old enough to remember when Time magazine put the personal computer on its cover as the “Machine of the Year” in 1982. The digital revolution was all the rage, based on the Apple II’s release in 1977 and the introduction of the IBM PC in 1981. Massive gains in productivity were promised, just around the corner. And they came…15 to 20 years later.

The “Machine of the Year” cover springs to mind because, despite all of today’s promises about generative AI, I’m seeing just anecdotal evidence of big productivity gains, not the sort of across-the-board, major improvements in efficiency that should be possible.