Ray Walsh

Ray Walsh leads InvoiceCloud's insurance vertical, helping property and casualty carriers modernize the way they bill, collect, and disburse payments to policyholders.

He previously served as vice president of enterprise sales at Brightcove and senior vice president of global sales at TransAct Technologies.

Walsh sits on the board of Greater Springfield Habitat for Humanity, where he currently serves as board president. He studied business management at Albertus Magnus College.

Most Recent

Insurance

Gen Z Drives Insurance Claims Transformation

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Gen Z's demand for instant digital experiences is forcing insurers to modernize claims payments or risk losing policyholders.

Six Things

Insurance

Car Thefts Are Plunging. Why?

By Paul Carroll

Car thefts in the U.S. tumbled to their lowest levels in decades in 2025, and are down a further 21% this year. The trend is likely to continue, too.

The 2027 Chief Claims Officer

Chief claims officers must transform their departments into AI-native ground-truth engines or risk becoming the bottleneck in enterprise transformation.

1

Why Fear Doesn't Sell Insurance

Insurance marketing's central challenge isn't explaining risk—it's building trust that makes invisible future value feel worth purchasing today.

2

Why a Great Strategy Isn't Enough

Insurers often approve strategies that stall by Q1 because they fail to operationalize plans before implementation begins.

3

What an AI Insurance Pilot Can't Tell You

AI pilots prove capability, but production adoption hinges on workflow integration, data relevance and user trust at scale.

4

What AI Doesn't Understand

As AI masters producing realistic images and expert-level outputs, imitation doesn't mean it understands cause-and-effect.

5

How AI Can Transform Submissions for Underwriting

Commercial insurers face a strategic challenge: identifying which submissions merit scarce underwriting attention, not just processing more faster.

6

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