Ingrid Flores

Ingrid Flores is the CEO of property intelligence platform Elara Spatial.

She previously spent six years at Meta.

Most Recent

AI Can Preserve Claims Adjuster Expertise

With fewer adjusters entering the field and claims growing more complex, AI offers capacity without replacing the human judgment insurers need most.

Six Things

Car Thefts Are Plunging. Why?

By Paul Carroll

Car thefts in the U.S. tumbled to their lowest levels in decades in 2025, and are down a further 21% this year. The trend is likely to continue, too.

The 2027 Chief Claims Officer

Chief claims officers must transform their departments into AI-native ground-truth engines or risk becoming the bottleneck in enterprise transformation.

Why Fear Doesn't Sell Insurance

Insurance marketing's central challenge isn't explaining risk—it's building trust that makes invisible future value feel worth purchasing today.

Why a Great Strategy Isn't Enough

Insurers often approve strategies that stall by Q1 because they fail to operationalize plans before implementation begins.

What an AI Insurance Pilot Can't Tell You

AI pilots prove capability, but production adoption hinges on workflow integration, data relevance and user trust at scale.

What AI Doesn't Understand

As AI masters producing realistic images and expert-level outputs, imitation doesn't mean it understands cause-and-effect.

How AI Can Transform Submissions for Underwriting

Commercial insurers face a strategic challenge: identifying which submissions merit scarce underwriting attention, not just processing more faster.

ITL Recommends

A Novel Approach to Preventing Water Damage

Leakbot

The relevance premium: How customer centricity unlocks growth

Capgemini

From reactive to proactive: How Westfield is helping homeowners prevent catastrophic losses before they occur

Westfield