December 14, 2020

ITL FOCUS

by Insurance Thought Leadership

ITL FOCUS puts a spotlight each month on a different topic that is driving innovation in risk management and insurance.

A collection of curated content from our vast library, each month’s FOCUS includes webinars, featured authors and more to offer a comprehensive look at the topic of the month.

View our ITL FOCUS topics by month below.

	ITL FOCUS: Agents & Brokers April 2021 Mark Twain reportedly once responded to a rumor of a serious illness by saying, “Rumors of my death have been greatly exaggerated.” Insurance agents and brokers could have said the same thing over the past decade and will likely be parrying those rumors for years to come. There’s no doubt that agents & brokers inhabit a world going digital and not every agent will migrate easily into the ever-more-digital world, but those who do will find the work more rewarding, both for themselves and for their ever-more-loyal clients. Read More
	ITL FOCUS: Strategic Innovation March 2021 Strategy is what you don’t do. That was the dictum of the late, great Mel Bergstein, who way back in 1994 founded the pioneering digital strategy firm Diamond Management & Technology Consultants. (It became part of PwC in 2010.) I heard Mel’s line a lot, as a partner with Diamond from 1996 through 2003, and I think his are words to live by in the insurance industry these days. Everyone seems to have gotten the memo about the need to digitize insurance and to explore innovative ideas, but the present typically creates a real drag that slows movement toward the future. Read More
	ITL FOCUS: Blockchain February 2021 Blockchain has held out promise for some time now and it may finally be coming into its own, with some uses starting to move into production. We’ve collected our thought leaders’ latest thinking on the topic in this month’s #ITLFOCUS, as well as an interview with John Sviokla about the future impacts and strategic implications of #blockchain, the ITL On Demand ‘Future of Blockchain’ #webinar series, and more. Read More
	ITL FOCUS: Commercial Insurance January 2021 Much of the focus on innovation has related to personal lines. That makes some sense: Policies tend to be more cookie-cutter than in commercial lines, and individuals, spoiled by Amazon and other online resources, have demanded a better experience from insurers. But don’t sleep on commercial lines. As businesses see what’s changing in personal lines, they aren’t going to be left behind. Read More

What We’re Focusing on in 2021:

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We Want to Hear From You

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Tell us what you think will be front and center in 2021.