Commercial Lines

Across the sales value chain, insurer executives generally have low satisfaction with digital capabilities, particularly in early stages of the sales process.

Traditional insurance companies do not offer the coverage options e-commerce retailers need to protect themselves against emerging risks.

The corporate world is now so connected and complex that underwriters need to understand accumulations of exposures within corporate distribution and value chains.

Among other likely changes, outpatient hospitals will receive a 3.8% rate increase and a new type of "rural emergency hospital" will be established. 

Unfortunately, this time of year frequently sees an increase in workplace injuries, because of added responsibilities, stress, tighter deadlines and a decreased workforce.

A few trends stand out, from the impact of the 2022 election to the continuing roles of inflation and COVID-19, and even green energy’s impact. 

While medical inflation in workers' comp has remained moderate for the past decade, the recent spike in consumer prices has elevated concerns.

Eighty-nine percent of insurers are planning or applying automated workflow technologies to their small business operations.