Going Digital

Collaboration between John Hancock and Allstate suggests that some of the traditional, artificial barriers in insurance may start to come down.

Don't look now, but some of the big insurtech names -- Lemonade, Hippo, Oscar, Root and Metromile -- are having a rough go of it. 

Here are the insurance technology trends, such as automated underwriting and virtual assistants, that will shape our industry in 2022.

Insurers need to embolden change agents and embed courage into their culture so it permeates every level of the organization from top to bottom.

Google, Amazon, Walmart… tech powerhouses are moving into the insurance industry, for better or for worse.

Read this report to better understand the recent changes in customer behaviors and expectations and how new capabilities and technology can make emerging opportunities become a reality.

Carriers that continue to work from vague three- to five-year timelines will lose market share and perhaps wind up as someone else’s acquisition.

Most transformation programs include a focus on efficiency or process improvement. All of this progress proves incremental, at best.