Emerging Technologies

Five technologies have emerged as “power players” for personal lines insurers, based on insurer activity and the potential for transformation.

In a world where customers already do research and contact insurers via multiple channels, voice assistants are a natural frontier for marketing.

When a broker is selling a life insurance policy--and can deftly communicate in the customer's language---sales go up.

Because of self-driving, KPMG predicts that auto insurance will shrink 60% by 2050 and an additional 10% over the following decade.

The use of scooters--and number of accidents--is going to increase, creating significant risk. So, what are the insurance implications?

Automated portals have become popular but can be ungainly and unresponsive. A movement back toward agencies has begun.

Insurtech names could provide a whole meal (Oyster, Pineapple, Cake, Pie) or fill a zoo (Blue Zebra, Bold Penguin, Rhino, Hippo).

There is one answer that keeps coming up to the question of "What makes an insurtech initiative a success?" That answer – the team.