Claims

The right design for embedded insurance can let insurers learn from claims and continually make assets less vulnerable in the future. 

ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.

This month's focus, sponsored by InvoiceCloud, is Claims.

In this month's ITL Focus, Paul Carroll and Kyle Evancoe, VP of sales at InvoiceCloud, explore the evolution of insurance claims.

AI lets insurers make connections and draw insights from data that otherwise may not have been available, at least not at speed or scale.

To be successful in our use of AI, we must remember one thing: A machine cannot replace the need for human touch in our industry.

Here is a sort of use-case wish list for AI in insurance, focused on the most repetitive and demanding claim functions.

Technology can transform traditional practices, elevating efficiency and enhancing overall policyholder experiences.

insurers will provide more accurate underwriting, efficient claims processing and a personalized customer experience.