Harnessing Data to Improve Decision-Making By Oleksandr Stefanovskyi Here are five ways to use insurance data to gain insights on claims, underwriting, marketing, and operations and gain a competitive advantage.
AI’s Impact on Emerging Risk Management Trends By Heather Wilson Patrick O’Neill Risk management has been slow to adopt generative AI. Fortunately, that is starting to change.
How AI and Automation Are Revolutionizing Claims By Deepa Chauhan As the insurance sector looks for ways to fast-track claims processing, adopting AI is not just a trend but a must.
AI Enables Advances in Fraud Detection By Mubbin Rabbani Cohort analysis and AI detect insurance fraud by identifying subtle anomalies, emerging trends, and contextual insights.
3 Lessons Learned From Leveraging Gen AI By Carolyn Olsen Success with Gen AI comes from identifying the places in the customer journey where AI can supplement or enhance the experience.
'Forever Chemicals' Require Risk Management Review By Donna Galer The number and types of products that could be in scope for future PFAS litigation are boundless. Companies must prepare now.
How LLMs Are Driving the Insurance Industry By Richard Hartley Large language models will let insurers onboard, renew and service risks at close to zero marginal cost, underpinned with consistent control over risk selection.
Expense Management Via Emerging Technology By Jay Sarzen Maya Prorokovic Technology is getting more sophisticated about all parts of the process, from targeting prospects for ads all the way through paying claims.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.