When done correctly, technology is as transparent as it is critical. When implemented poorly, it's like begging your customers to look elsewhere for services.
Ryan Brubaker is chief information officer and executive vice president of operations for Seven Corners. In his role as CIO, he uses technology to drive revenue, reduce costs and lower risk. As head of operations, he works to drive the best possible customer experience by guiding customers through their preferred channel and processing their claims with speed and professionalism.
Brubaker graduated from Purdue University with a degree in management and a minor in information systems and later received an MBA from Indiana University.