Life & Health

Imagine healthcare customer satisfaction rising to Amazon-like levels. The potential value is not lost on those inside the healthcare sector.

While opioid addiction has become a complex problem, behavioral analytics can identify those at risk.

Advanced analytics can help healthcare organizations understand what might happen in the future and what actions they should consider.

Once newspapers lost classified ads, their business model fell apart. Amazon-Berkshire-JPMorgan could do the same to healthcare.

The priorities of regulation seem to have strayed from their original purpose, letting drugs reach market without being fully vetted.

Although Berkshire and JPMorgan also bring lots of employees to the alliance, Amazon is key to thinking big, starting small and learning fast.

The pharmaceutical pricing system is opaque and perverse — and it’s the only system we know. But it doesn’t have to be this way.

Most so-called innovation in healthcare is the equivalent of trying to optimize oil lamp technology to get better lighting in homes and cities.