Long-Term Disability in the Time of COVID-19 By Jeff Schuh There are many "pandemic headwinds" facing group LTD carriers, and it's just a matter of time before these trends crystallize.
Solving Life Insurance Coverage Gap By Christopher Snyder We are now seeing the fruits of our labors materialized into a genuine straight-through process for term life.
Rational Ignorance and the Protection Gap By Ronald Poon-Affat Insurers need to acknowledge rational ignorance as a major sales obstacle; that could be a first step in a recovery for life insurance.
Premium Leakage Due to Legacy Systems By Dan Watt A recent study shows that 5% to 10% of insurance premiums vanish every year due to the inefficiencies caused by legacy systems.
False Dilemma Facing Life Insurers By Patrick Viau Selling life insurance to digital native consumers requires an omnichannel approach, regardless of what you consider your primary sales channel.
Trusted Adviser? No, Be a Go-To Adviser By Kevin Trokey Is earning trust brag-worthy? Isn't trust the minimum for an adviser-client relationship? The real goal should be achieving "go-to" status.
Life Insurance Is Ripe for Change in 2021 By Bill Unrue Under the incoming administration, the focus on consumer protection regulation will rise for financial services, including insurance.
States Must Focus on Healthcare Fraud By John Maynard Not pursuing fraud detection means losing insights that can help detect other problems and may increase the risk of negative health outcomes.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.