We Have Met the Enemy, and He Is Us By Bill Wilson How can we expect mainstream media outlets to write accurately about the insurance industry when we don’t do it ourselves?
Construction Safety: Listen, Learn and Lead By TJ Lyons Used together, these tools -- listening, learning and leading -- can make the construction site a much safer place indeed.
5 Ways to Build Team Capacity to Think By Karin Hurt David Dye Critical thinking is not a gene. Yes, it comes more naturally to some, but it is teachable (much of the time).
Wisdom From Some Very Smart People By Mike Manes Want to be here tomorrow? Heed Peter Drucker's advice: “There are only two functions in business: marketing and innovation.”
Helping Employees Find Best Career Path By Linda Ginac Management can make individuals feel valued -- and more loyal -- through strategic collaboration around career development.
4 Ugly Conversations to Have By Karin Hurt David Dye Teams long to have the tough conversations, to stare squarely in the face of what’s not working and clear the decks for a remarkable 2019.
When Incumbents Downplay Disruption... By Chunka Mui Few cling to the status quo tighter than the companies that best understand it and have the most stake in preserving it. Catastrophe may follow.
Creating Win-Win-Win Scenarios By Bobbie Shrivastav Even if we are in different industries or verticals in the same industry, the more we collaborate and share, the better for everyone.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.