Insurance & Risk

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How to Lift Profitability in Tough Times

By

Patrick Foy

Demand for commercial insurance is on the rise, but profitability remains elusive. Algorithmic data is the key to greater, granular insight into risks and prices.
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An Often-Overlooked Business Interruption Risk

By

Yonatan Hatzor

A great many companies don't realize they rely on critical web-service suppliers, but when the technology goes down, business may grind to a halt.
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We Need to Care for the Caregivers

By

Ali Ahmadi

One in four Americans is caring for a loved one with a debilitating illness or other special needs. COVID-19 amplified the problem, and it will continue to grow.
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A Road Map to Insurtech Distribution

By

Deb Franklin

When it comes to insurance, customers trust people more than tech. Customers want a credible human partner throughout the buying process.

Agent & Broker

A Road Map to Insurtech Distribution

When it comes to insurance, customers trust people more than tech. Customers want a credible human partner throughout the buying process.

A Surprising Opportunity

Paul Carroll

Agent and Brokers Commentary: September 2022

An Interview with Kaitlyn Taylor

Insurance Thought Leadership

In this month's interview, Kaitlyn Taylor, director of agency accounts at Clearcover, talks about helping agents be more confident about their opportunities to take advantage of technology and serve customers.

Auto Insurance

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The Cloud: Connecting the Insurance Ecosystem

Stephen Applebaum

Alan Demers

Cloud-based platforms will let auto insurers make a critical pivot away from purely reactive claims response and processing to claims minimization and avoidance.

Woman calling on the phone next to the open hood of a car

The Power of a Single, Simple Policy Rider

Chetan Ghai

As competition heats up, a simple policy add-on that costs just a few dollars each year is a hidden tool in the agent’s toolbox: the roadside assistance policy rider.

Will Electric Vehicles Be Safer?

In theory, they'll be safer, if only because the massive battery power will allow for a profusion of sensors and related safety devices. But we all know how theories can play out in practice.

Claims

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10 Big Brothers ASAP

Tom Bobrowski

Not a fad diet or magic pill, automation is a lifestyle change. Let’s talk change management.

Desks with colorful dividers in a work space

Today’s Leading P&C Claims Insurtechs

Mark Breading

The most successful are focusing on one or two insurance segments but are offering solutions in specific areas across the P&C claims value chain.

The Cloud: Connecting the Insurance Ecosystem

Stephen Applebaum

Alan Demers

Cloud-based platforms will let auto insurers make a critical pivot away from purely reactive claims response and processing to claims minimization and avoidance.

Commercial Lines

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An Often-Overlooked Business Interruption Risk

Yonatan Hatzor

A great many companies don't realize they rely on critical web-service suppliers, but when the technology goes down, business may grind to a halt.

How to Lift Profitability in Tough Times

Patrick Foy

Demand for commercial insurance is on the rise, but profitability remains elusive. Algorithmic data is the key to greater, granular insight into risks and prices.

Battery Fire Risks Are Escalating

Randall Lund

Given the difficulties involved with suppressing battery fires, particularly at sea, loss prevention measures are crucial, whether batteries are transported within EVs or as standalone cargo.

International

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The Impact of Rising Inflation and Interest Rates on Insurance Profitability

Insurance performance through inflation cycles.

Asia: Latest Source of Opportunities

Roger Peverelli

Reggy De Feniks

Think of giants like Ping An; innovations such as TenCent's Waterdrop; and ecosystem plays such as Rakuten.

Insurance in UAE Ready for Big Leap

Neeraj Gupta

E-commerce in the UAE is booming, and the growth could let the young insurance industry boom, too.

Life & Health

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We Need to Care for the Caregivers

Ali Ahmadi

One in four Americans is caring for a loved one with a debilitating illness or other special needs. COVID-19 amplified the problem, and it will continue to grow.

Abstract drawing over a photo of a human head

ML Improves Life Settlements

Lucas Siegel

Advancements in machine learning are changing the landscape of the life insurance industry, making life settlements more accessible to policyholders.

The Doctor Is in Your Device

Harry Glorikian

Perhaps no technology imagined by Star Trek has enticed more international interest than the medical tricorder.

Personal Lines

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Two young students in front of a school bus

Insurance Lines for Back to School

Michael Giusti

From tuition insurance to life, health, auto or renter’s insurance, parents and their students should get ready for the risks a school year has in store.

Consumer Trends Signal Change in P&C

Denise Garth

New research shows how COVID has moved insurance from seeing change on the horizon to feeling the impact of customer change in the decision-making process.

How Owners Can Fortify Homes

Diane Delaney

During the last five years, 89 weather and climate disasters in the U.S. caused $788 billion in damage. In 2022, nine events have exceeded $1 billion in losses.

Regulation & Public Policy

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Can Insurers Be At Least A Bit Optimistic On Inflation?

In this webinar with ITL Editor-in-Chief Paul Carroll, Dr. Michel Leonard, head of the Insurance Information Institute's Economics and Analytics Department, lays out the Triple-I's latest thinking on the perplexing problem of inflation.

a photo of a hurricane destroyed house on top of it in the center is a blue box that reads "How to Cruise Through the New Florida Property Insurance Legislation"

How to Cruise Through the New Florida Property Insurance Legislation

Dave Tobias

Coastal home and business owners need adequate protection now as much as ever, especially as climate change leads to more severe and frequent storms.

featured

Is There a Silver Bullet on Reserving?

Lewis Maddock

Advancements in technology today provide the tools and resources necessary for the step change in reserving capabilities that were not previously possible.

Reinsurance

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How Cedents Can Win Reinsurance Race

Jerad Leigh

Here are three lessons from the most recent renewal cycles that can guide cedents looking to get the best result from their reinsurance placements.

Tress surrounding a view of the a city under a blue sky

Redefining Facultative Underwriting

Dave Rengachary

Why have reinsurers' facultative underwriters wait until an insurer has finished its process? Why not consult as experts across an ecosystem?

A New Paradigm for Sourcing Capacity

Dogan Kaleli

Capacity-seekers and capacity-providers are starting to recognize the benefits of an organized digital marketplace with an efficient electronic infrastructure.

Resilience & Sustainability

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How to Prepare for Catastrophe Claims

Jeff Saye

By improving weather modeling and assessing past catastrophes, insurers can use predictive analytics to provide better support to customers during difficult times.

A Better Way to Consider Flood Risk

Jonathan Jackson

Flooding has a clear environmental, social and governance impact, and it’s beneficial to view it through an ESG lens.

Where Are All the Hurricanes?

Not a single named tropical storm formed in August, the first time that has happened since satellites started monitoring the Atlantic in 1967.

Risk Management

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Real-Time Digital Risk Management

David Braunstein

Kristy Neal

Pat Stoik

Loss control teams at insurance brokers and carriers desperately need new ways to de-risk day-to-day operations of high-value shippers that have had troubling losses.

How Dark Data Can Shed Light on Risk

Matt Labovich

Understanding your dark data can reveal insights into customers and employees, the quality of your assets and manufacturing and the risks your brand faces on social media.

Why Are Food Plants Catching Fire?

Donna Galer

Looking at the root causes of the spate of fires -- and the root causes of the root causes -- suggests a lapse in discipline in enterprise risk management.

Underwriting

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Why the Decline in Underwriting Quality?

Michael Reilly

Many underwriting leaders, amid the industry’s growing focus on expenses, growth and analytics, have taken their eye off the ball of traditional underwriting quality.

The Next Era of Underwriting

Deb Smallwood

87% of insurers said in a survey that they expect big changes to occur in underwriting within the next five years. In 2020, only 69% said the same.

Why Underwriters Don’t Underwrite Much

Michael Reilly

The average underwriter spends 40% of their time on administrative tasks, 30% on negotiation and sales support and only 30% on actual underwriting.

Six Things