Insurance & Risk

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Opportunity Now and in 2024

By

Alicia Chandler

The chance to grow or sell an agency can present itself quickly. Here are five steps to take to be ready when opportunity comes knocking.
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The Erosion of Employer-Based Insurance

By

Beth Rush

Gig economy or multiple part-time jobs can provide an income for an individual, but those positions rarely offer an insurance plan.
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How Sports Are Insured

By

Michael Giusti

While on-field activities get the attention, an army of professionals works behind the scenes to conduct the business of sports.
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LTCI: A Rewarding Opportunity

By

Harvey Brandvein

Nathan Berggoetz

The need for products that affordably cover the expenses associated with the long-term care needs of seniors has never been greater.

Agent & Broker

Two women in blue and purple scrubs talking to each other in a hospital

Opportunity Now and in 2024

The chance to grow or sell an agency can present itself quickly. Here are five steps to take to be ready when opportunity comes knocking.

A yellow door against a black wooden wall with a light next to the door

The Erosion of Employer-Based Insurance

Beth Rush

Gig economy or multiple part-time jobs can provide an income for an individual, but those positions rarely offer an insurance plan.

Hands typing on a computer with a phone sitting next to it with white digital elements on top

Automating Insurance Workflows

Eric Ayala

An MGA is saving $65 million a year by reducing from 25 to two the number of clicks required to issue each policy.

Auto Insurance

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Taking Generative AI for a Spin

Henry Kowal

Tools like ChatGPT and Bard offer endless applications for auto insurers, but adoption of generative AI isn’t a linear path.

Two artificial hands in neon color touching index fingers against a black background

How to Think About AI in P&C

Yury Pensky

AI applications have been used for discrete tasks but will soon drive end-to-end decisions across the entire claims management experience.

A light blue graphic with a small, transparent car atop vectors, lines, and binary

Tech Secret to a Combined Ratio Below 100%

Matteo Carbone

Deepak Karthikeyan

While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.

Claims

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How to Think About AI in P&C

Yury Pensky

AI applications have been used for discrete tasks but will soon drive end-to-end decisions across the entire claims management experience.

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Do You Have FOMO on Gen AI?

Alex Sun

Tech leaders are feeling pressure to integrate generative artificial intelligence into their programs, but some caution is in order.

A woman touching the screen at a self checkout stand in a store with two avocados sitting on the scale

The Experience/Efficiency Paradox

Rory Yates

Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).

Commercial Lines

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How Sports Are Insured

Michael Giusti

While on-field activities get the attention, an army of professionals works behind the scenes to conduct the business of sports.

How to Think About AI in P&C

Yury Pensky

AI applications have been used for discrete tasks but will soon drive end-to-end decisions across the entire claims management experience.

A tall glass building surrounded by clouds and in front of a blue sky that makes it look almost transparent

Winning Back Reinsurers' Confidence

Jeff Heine

Insurers must leverage innovative technology to manage evolving risks and adopt radical transparency. Those that don’t will be left behind.

International

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A Rush of Cyber Attacks in Australia

Delilah Schwartz

The attacks show how the nation is broadly unprepared -- but also how a series of tools could have prevented or at least mitigated the attacks.

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Bringing Innovation From Australia to U.S.

Greg Oslan

Severe environmental threats, together with Australia’s regulatory landscape, have catalyzed insurers to adopt new technology quickly.

Can P&C Grow Despite Mounting Global Risks?

In this webinar with ITL Editor-in-Chief Paul Carroll, Michel Leonard, head of the Insurance Information Institute's Economics and Analytics Department, discusses the prospects for P&C growth in the face of fiscal and geopolitical risks.

Life & Health

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The Erosion of Employer-Based Insurance

Beth Rush

Gig economy or multiple part-time jobs can provide an income for an individual, but those positions rarely offer an insurance plan.

Doctor in a white coat holding a clipboard with a stethoscope and writing something

LTCI: A Rewarding Opportunity

Harvey Brandvein

Nathan Berggoetz

The need for products that affordably cover the expenses associated with the long-term care needs of seniors has never been greater.

Four people in a row sitting at a desk in front of laptops with headsets on

A Crisis in 911 Emergency Call Centers

Daniel Miller

Every day, thousands of people are put on hold, or calls are not even answered in some cities, due to the staff shortage in call centers.

Personal Lines

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Winning Back Reinsurers' Confidence

Jeff Heine

Insurers must leverage innovative technology to manage evolving risks and adopt radical transparency. Those that don’t will be left behind.

The Crisis in Flood Insurance

We may finally see consumers start to change their behaviors, either leaving risky areas or fortifying their homes and businesses.

A Breakthrough for Smart Homes

An industry standard has taken hold that will let smart-home devices talk to each other seamlessly, setting the stage for a wave of innovation.

Regulation & Public Policy

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Quarterly Interview with Dr. Michel Leonard

Insurance Thought Leadership

The Insurance Information Institute

In our quarterly interview with Dr. Michel Leonard, the chief economist at the Insurance Information Institute provides insights into the factors behind the current inflation trends.

Did SCOTUS Just Kill DEI?

The U.S. Supreme Court decision banning the use of race in college admissions imperils corporate programs on diversity, equity and inclusion.

Low angle photo of a tall glass building against a blue sky that's reflective

A Cautionary Lesson on ESG Ratings

Punil Chaubal

Based on ESG ratings in isolation, Silicon Valley Bank appeared to be a sound choice of a more sustainable investment. It wasn't.

Reinsurance

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How Cedents Can Win Reinsurance Race

Jerad Leigh

Here are three lessons from the most recent renewal cycles that can guide cedents looking to get the best result from their reinsurance placements.

Tress surrounding a view of the a city under a blue sky

Redefining Facultative Underwriting

Dave Rengachary

Why have reinsurers' facultative underwriters wait until an insurer has finished its process? Why not consult as experts across an ecosystem?

A New Paradigm for Sourcing Capacity

Dogan Kaleli

Capacity-seekers and capacity-providers are starting to recognize the benefits of an organized digital marketplace with an efficient electronic infrastructure.

Resilience & Sustainability

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A Turning Point for Offshore Wind

Adam Reed

The scale and scope of the global offshore wind rollout is epic but needs to be fast-tracked by financial institutions, corporates and governments.

The Crisis in Flood Insurance

We may finally see consumers start to change their behaviors, either leaving risky areas or fortifying their homes and businesses.

Tracking Hurricanes (and Everything Else)

Advances in satellites and supercomputing make it easier to predict the direction and intensity of major storms -- and a whole lot more.

Risk Management

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Future of Risk Conversation John Sviokla

Gen AI: 'Bigger Than the Internet'

Insurance Thought Leadership

In this Future of Risk Conversation, John Sviokla discusses the game-changing impact of generative AI and advises executives on how to harness its potential for a competitive edge.

A desktop computer with code on it and on top of a white desk with a keyboard and pens

Innovative In-House Legal Software

Evan Wong

Modern legal software can identify risks, categorize them based on severity and relevance and propose tailored mitigation strategies.

Quarterly Interview with Dr. Michel Leonard

Insurance Thought Leadership

The Insurance Information Institute

In our quarterly interview with Dr. Michel Leonard, the chief economist at the Insurance Information Institute provides insights into the factors behind the current inflation trends.

Underwriting

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Blonde woman looking at the camera with red lines across her face

Using Facial Analytics in Underwriting

Karl Ricanek

Life and health insurance can improve the underwriting experience using AI-driven facial analytics … and a simple selfie photo.

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Why AI Is a Game Changer

Julio Pernía Aznar

Investments in AI are expected to save auto, property, life and health insurers almost $1.3 billion in 2023, up from $300 million in 2019.

Low angle image of tall glass office buildings against a bright and cloudy sky

Accelerating Product Innovation

Faheem Shakeel

Customers want to be onboarded not in days but in minutes. They are no longer willing to wait for weeks and months to settle claims.

Six Things