Image Carriers Must Lead on Cyber Solutions By Alvito Vaz The top three bad cybersecurity practices are all common among insurance agencies. Carriers can help, for just $1 per agency per month.
Image 7 Must-Haves for Insurance Software Platforms By Eric Ayala In a survey, 41% of insurers say they have kept their insurance-specific software years longer than their core systems and are running out of steam.
Image Agents and AI: A Winning Combo in Contact Centers By Rob McDougall Human agents receive the support to make their jobs more manageable, reducing contact center churn while improving customer engagements.
Image How Life Insurers Can Leverage Generative AI By Matthew Edwards Arlen Galicia Carreon The use of generative AI for coding for in-house applications is set to be the next big thing in 2024.
Agents and AI: A Winning Combo in Contact Centers By Rob McDougall Human agents receive the support to make their jobs more manageable, reducing contact center churn while improving customer engagements.
Image Ignore Musk's Promise of Tesla Robotaxis While autonomous cars have made real progress lately, there's no reason to pay any attention to Musk's tease for a robotaxi announcement in August.
How Life Insurers Can Leverage Generative AI By Matthew Edwards Arlen Galicia Carreon The use of generative AI for coding for in-house applications is set to be the next big thing in 2024.
Top Use Cases for Blockchain in Insurance By Elizaveta Karpovich Blockchain is reducing money laundering and fraud, while allowing for an array of smart contracts, such as Lemonade's crop insurance.
How to Become a Future-Ready Insurer By Abhishek Peter Blockchain's distributed ledger capabilities, combined with mobility technologies, will change the game for insurers.
Use Traditional Software or Blockchain? By Natalya Butkevich Both have pros and cons, but you can get most of the best of both worlds through custom insurance software development.
Carriers Must Lead on Cyber Solutions By Alvito Vaz The top three bad cybersecurity practices are all common among insurance agencies. Carriers can help, for just $1 per agency per month.
A Resurgence in Credit Card Fraud By Dov Lerner After years of decline, the number of compromised credit cards sold is on pace to exceed 34 million this year, a major reversal.
Cyber's Evolving Threat Landscape By Ben Dulieu Insurers need to revisit their underwriting and policies, educate clients and shift the conversation from cyber security to resilience.
7 Must-Haves for Insurance Software Platforms By Eric Ayala In a survey, 41% of insurers say they have kept their insurance-specific software years longer than their core systems and are running out of steam.
Data Modernization in Insurance (Part 2) By Derek Kueker The transformation of RGA's data and analytics operations offers a potential blueprint.
Unlocking Business Intelligence By Ashwini Pai Imagine being able to access data all in one place, any time and to have the power to fulfill endless business needs. Technology is making that goal possible.
Opportunities for Multimodal Mobility Insurance By Bertrand Robert In theory, we're shifting away from insuring a person in a private car and are covering their mobility in all forms, but the situation is complicated.
What to Learn From Amazon's Failure By Rory Yates The closing of Amazon's Insurance Store shows the need to be organized around the customer -- and to figure out ecosystems.
How Cloud Tech Improves Customer Experiences By Ravi Khokhar Cloud technology is known to drive strong customer satisfaction, innovation, productivity and scalability.
Image Ignore Musk's Promise of Tesla Robotaxis While autonomous cars have made real progress lately, there's no reason to pay any attention to Musk's tease for a robotaxi announcement in August.
What to Know About Geospatial Technology By Jason Wootton With climate change increasing risk, GIS allows for accurate risk assessment that goes even deeper than ZIP code level.
Top Use Cases for Blockchain in Insurance By Elizaveta Karpovich Blockchain is reducing money laundering and fraud, while allowing for an array of smart contracts, such as Lemonade's crop insurance.
The Need for 'Digital Fluency' in Insurance By Troy Stewart The claims process is a critical touchpoint in the customer journey, and it's here that the digital experience often falls short.
4 Challenges in Adopting Broker Technology By Jason Keck Change management will become a critical capability for insurance agencies, as resisting technological innovation can cost companies millions
Why Are Digital Payments Still Clunky? By Julie Schieni Insurers must iron out problems at two critical moments: when accepting a premium payment and when paying a claim.
Image The Lawsuit That Had to Happen A lawsuit should clarify a key issue in auto telematics... but perhaps at the cost of a class action and probes by the FTC and Congress.
Oops! The Futurologists Were Wrong By Matteo Carbone Amazon's closing of its Insurance Store shows the strength of incumbents. AI and telematics offer routes to even better results.
10 Ways Tech Can Reshape Insurers' Operations By Mohit Sharma The traditional business model has been resilient, but insurers must strive to exceed the evolving expectations of customers.
Image The Lawsuit That Had to Happen A lawsuit should clarify a key issue in auto telematics... but perhaps at the cost of a class action and probes by the FTC and Congress.
Removing Hesitancy Around Telematics By Divya Sangameshwar With drivers concerned about rising premiums, there is a prime opportunity to win them over to telematics.
Oops! The Futurologists Were Wrong By Matteo Carbone Amazon's closing of its Insurance Store shows the strength of incumbents. AI and telematics offer routes to even better results.