While many futurists have claimed that voice is such a natural means of communication that it will soon take over all customer/corporate interactions, Amazon's experience proves otherwise.
Based on two decades as a consultant, executive and entrepreneur, I see three patterns that get in the way: Spinning Plates Syndrome, the Department of No and Zombie Resurrection.
Small businesses often seek providers offering them the most affordable policy quickly and efficiently. Any delay, and they will likely go to a competitor.
While several high-profile insurtechs have had a rough year in public market valuations, there are still many bright spots for startups in this marketplace.
The first round of insurtech appears to be over. The next round, in its formative stages, promises massive gains in efficiency, real-time quoting and binding, and more.