An Interview with Jess Keeney By Insurance Thought Leadership In this month's ITL Focus, Paul Carroll interviews Jess Keeney, Duck Creek's Chief Product & Technology Officer, exploring the game-changing role of generative AI in underwriting and its implications for insurance technology and customer engagement.
How Gen AI Changes Everything in 2024 By Abhishek Peter Generative AI offers unparalleled opportunities for insurers to enhance efficiency, improve customer experiences and stay ahead.
NFL Uses AI to Win; So Can We By Tyler Jones There is much to learn about how AI was used while we were eating buffalo wings and chips during the big game.
Risks, Trends, Challenges for Cyber Insurance By Neeraj Kaushik Cyber underwriters face a myriad of risks, emerging trends and formidable challenges in crafting robust policies.
Better Data Is Available for Oil & Gas Underwriting By Nick Fekula Monitoring operators' greenhouse gas emissions, which is now broadly possible, sheds considerable light on the extent of a risk.
How AI Can Humanize Insurance By Jess Keeney AI lets insurers make connections and draw insights from data that otherwise may not have been available, at least not at speed or scale.
Promise of Continuous Underwriting (Part 2) By Bill Deemer Bobby Touran A look at the life cycle for small commercial insurance policies, then vs. now.
AI at the Center of CL-AI-MS By Alan Demers Stephen Applebaum Here is a sort of use-case wish list for AI in insurance, focused on the most repetitive and demanding claim functions.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.