Role of Persuasion: How to Sell 'Sprouts' By Matt Battersby As life insurance sales move from the adviser to online channels, are we forgetting the science of persuasion?
Top 10 Global Health Threats in 2019 By Daniel Miller The top threats include "vaccine hesitancy," which is based on fraudulent research and has done extraordinary damage to public health.
2 Problems Present a Big Opportunity By Tony Laudato As standalone long-term care policies dwindle, along with sales of life insurance, hybrid policies offer a joint solution and a new market.
North Carolina’s Battle for Healthcare Value By Brian Klepper North Carolina is close to adopting a "reference-based pricing" plan for state employees that could change healthcare nationally.
5 Ways to Snooker Employers on Diabetes By Al Lewis The diabetes prevention industry presents five ways to “show savings” to employers without actually achieving them.
Putting Digital Health to Work By Ross Campbell Consumers increasingly value experiences above physical things. Can a new breed of protection products push them toward better health?
The Evil Genius of a Wellness Program By Al Lewis A wellness program for Arkansas teachers shows how "pry, poke and prod" programs raise expenses while likely harming health.
3 Ways to Optimize Customer Experience By Tina Hammeke Thiru Sivasubramanian Even in a heated marketplace, a superior customer contact center can let life insurers grow.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.