Leadership

To start with, DON'T try to raise your own agenda topics, based on current work from the customer insight team. Fit into their agenda.

The transformational journey needs sequenced milestones, requiring systematic supervision by a program management office (PMO).

Getting big-ticket projects approved can be hard. But there is also a cost to doing nothing. Every day of delay can be expensive.

A short, little book by Tal Ben-Shahar lays out three ways to be happier and backs them up with a series of useful exercises.

Muzzlers work on a need-to-know basis -- and think you don't need to know. Here are three ways to root out these cancers and help your business.

In the face of the threat of possible new competitors, agents and insurers must cooperate on digital means for better engaging clients.

Rather than seek unoccupied "blue oceans," they operate in "purple" ones: Breakthrough innovation is a mix of new and existing markets.

Workplaces must appreciate that unhappy employees don’t wake up one morning consumed with retaliation. They don’t!