Erik Bahnsen

Erik Bahnsen is a senior manager, industry analyst for CCC Intelligent Solutions.

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Tornado on Body of Water during Golden Hour

Severe Weather's Effects on Auto Claims

Here are six strategic steps carriers can take to better prepare for handling auto claims following severe weather, such as the recent Hurricane Helene.

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overhead view of a woman at a desk with a laptop and bills

Healthcare Inflation's Impact on Auto Insurers

Erik Bahnsen

Medical care inflation reacts slowly compared with food and energy, but it’s catching up and will land heavily on auto casualty billing--especially for the unprepared.

Six Things

Insurance Is Becoming Personalized, Right? Right?

By Paul Carroll

Insurers talk a lot about how they are using better data and AI to personalize treatment of customers, but a study finds that customers aren't feeling it.

The False Economies in Insurance Claims

Understaffing claims departments doesn't save money—it delays exponentially higher costs through reserve instability, litigation, and adverse development.

3 Key Questions for Boards on AI

Boards approving AI deployments often miss critical questions about data foundations, decision documentation, and pipeline positioning.

It's Back to First Principles for Insurance

Insurance is scaling into cyber, climate and AI risks faster than the first principles of insurability can adapt.

What Insurance Leaders Get Wrong About Culture

Insurance leaders often mistake compliance for culture. Here are five crucial steps that will let you build the sort of agile culture that AI requires.

The Wasted Effort in Commercial Insurance Renewals

Despite advances in AI and automation, commercial insurance still rebuilds the same risk information from scratch every renewal cycle.

The 4-Minute Mile of Cybersecurity

Historical threat data and AI are finally enabling cybersecurity teams to forecast attacks once thought impossible to predict.

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