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Uncovering Hidden Fraud Networks

By

Marty Ellingsworth

Jay Mullen

Sophisticated fraud thrives in fragmented data. Entity resolution, knowledge graphs, and geospatial analytics can unite disparate records and expose hidden networks.
Claims Automation Must Shift Priorities

By

Faheem Shakeel

Claims automation has mastered speed, but the next era of P&C transformation demands decision quality, fairness, and defensibility.
AI Patents Emerge as Competitive Weapon

By

Chris Taylor

AI patents are fast becoming insurance's most powerful competitive weapon, yet most carriers have no strategy to compete.
Insurance Is Disappearing--in a Good Way

By

Pedro Suplicy

As embedded insurance becomes digital infrastructure, AI-driven protection shifts from episodic product to continuous, real-time capability.

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There are so many high-quality new sources of information because of AI, but it has to be woven carefully into existing processes.

The Road Map for Embedded Insurance

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Embedded insurance is not only cutting costs but expanding the market for life, homeowners, auto, cyber and gig economy insurers.

Uncovering Hidden Fraud Networks

Marty Ellingsworth

Jay Mullen

Sophisticated fraud thrives in fragmented data. Entity resolution, knowledge graphs, and geospatial analytics can unite disparate records and expose hidden networks.

Side angle vide of a robot in front of a smart city with graphics floating in the background

Claims Automation Must Shift Priorities

Faheem Shakeel

Claims automation has mastered speed, but the next era of P&C transformation demands decision quality, fairness, and defensibility.

Outline image of a brain in light blue against a darker blue gradient background

AI Patents Emerge as Competitive Weapon

Chris Taylor

AI patents are fast becoming insurance's most powerful competitive weapon, yet most carriers have no strategy to compete.

Six Things

Yellow Diamond Traffic Sign that reads Safety First

A New Approach to Auto Safety

Paul Carroll

Transportation agencies rely on police reports to learn of accident hot spots on roads. But telematics can now alert them BEFORE the crashes happen.

Close Up Shot of Backlit Computer Keyboard

Insurance Is Disappearing--in a Good Way

Pedro Suplicy

As embedded insurance becomes digital infrastructure, AI-driven protection shifts from episodic product to continuous, real-time capability.

2026: The Year AI Goes Operational in Insurance

Diane Brassard

Insurers are moving from AI pilots to production deployment, embedding technology into underwriting, claims, and customer service operations.

Insurance's Key Role for AI Agents

David Lien

As AI moves from advisor to autonomous actor, insurance emerges as the essential credit provider for agentic commerce.

View from below looking up of the sky in an office building

Insurers Need a Unified View of Customers

Jigar Shah

Insurers must replace fragmented legacy systems with unified, 360-degree customer views to meet heightened digital expectations and competitive pressures.

New Strategy for Wealthy Families

Katherine Frattarola

As insurance capacity tightens, high-net-worth families are prioritizing predictability over premiums and demanding more strategic advisory support.

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Education Key to Reducing Winter Losses

Diane Delaney

Paul Vacquier

Winter amplifies preventable hazards like frozen and burst pipes, making homeowner education key to reducing cold-weather vulnerabilities.

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ITL On Demand

ITL On Demand is a webinar program focused on important opportunities for innovation in risk management and insurance. Moderated by ITL Editor-in-Chief Paul Carroll, the webinars draw on experts from across the industry, from promising startups to the largest incumbents. Hot-button topics include blockchain, AI, telematics and IoT and their potential to slash costs while opening new markets for companies across the insurance ecosystem.

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ITL Focus: AI

This Month's Focus Topic

According to the Gartner Hype Curve, a descent into the Trough of Disillusionment follows the Peak of Expectations, but I’m not sure generative AI got the memo.

It produced unprecedented expectations, to the point that many have predicted it will achieve human-level general intelligence that could even mean the end of civilization as we know it. Those expectations have been scaled back, at least by many, and we’re certainly now… somewhere… but I certainly wouldn’t call it a Trough of Disillusionment. Let’s call it a Slough of Confusion.

What to do?

The Future of Risk