The 2021 Global Insurance Forum brought together more than 40+ insurance executives from around the world to address the industry’s role in driving the economic recovery.

Join Paul Carroll, editor-in-chief of Insurance Thought Leadership, as he sits down with speakers from the event to take a closer look at critical topics. Over this six-part series, hear from industry leaders about bridging the protection gap through innovation, leveraging data for success, and more. 

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Global Insurance Forum Expert Series: Bridging the Protection Gap Through Innovation, A Conversation with Ken Mungan

Bridging The Protection Gap Through Innovation 

In this webinar, Insurance Thought Leadership Editor-in-Chief Paul Carroll interviews Ken Mungan, Chairman of Milliman, on how technology is making real inroads in the protection gap and is set to do far more.  

They discuss: 

  • How technology not only cuts costs and makes insurance more affordable but can help insurers and agents leverage personal relationships and reach the uninsured and underinsured 
  • How the consensus on risk management has been wrong – it doesn’t come AFTER a country develops a strong financial system; an understanding of risk management has to develop alongside the financial system 
  • How the developing world can, in some uses of technology, leapfrog the developed world 

Date: November 29, 2021

Time: 12:00 pm EST

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About the Speakers


Paul Carroll

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Paul Carroll

Paul Carroll is the editor-in-chief of Insurance Thought Leadership.

He is also co-author of A Brief History of a Perfect Future: Inventing the Future We Can Proudly Leave Our Kids by 2050 and Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years and the author of a best-seller on IBM, published in 1993.

Carroll spent 17 years at the Wall Street Journal as an editor and reporter; he was nominated twice for the Pulitzer Prize. He later was a finalist for a National Magazine Award.

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Ken Mungan

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Ken Mungan

Ken is the chair of Milliman. He joined the firm in 1998. As chair, Ken is working with all of Milliman’s professionals to serve our clients to protect the health and financial well-being of people everywhere. Ken is a frequent speaker at industry events and the author of many professional articles. Prior to his election as the firm’s global chairman, Ken founded Milliman’s Financial Risk Management Practice. Milliman’s financial risk management business is the leading provider of hedging services to the retirement savings industry. Its work helps the clients of life insurance companies, banks, financial advisory platforms and mutual fund firms create strategies for success in retirement. In particular, Milliman’s strategies provide retail investors with institutional quality market risk management for variable annuities, 401(k)’s, and retail mutual funds. In addition, Milliman Financial Risk Management, LLC serves as an investment advisor to provide balance sheet hedging services for major financial institutions