Simon Pickersgill

Simon Pickersgill is managing director at Qualitest UK, an AI-powered quality engineering company.

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An artist’s illustration of artificial intelligence (AI)

How AI Could Set Premiums in Real Time

Simon Pickersgill

Integrating AI into insurance technology would allow for continuous risk assessment and, thus, adjustment of premiums.

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Why Cloud Platforms Are Critical

Simon Pickersgill

Growth-minded insurers should consider why motivated companies like Netflix chose cloud migration over a decade ago

3 Ways AI Can Boost Customer Retention

Simon Pickersgill

Not only does AI improve the speed of crafting policies, the technology can speed underwriting, as well as the claims process.

Six Things

Inflation Remains Insurers' Top Concern

By Paul Carroll

The International Insurance Society's annual survey found inflation is the biggest concern for executives worldwide for the third year in a row, while AI surged as a priority.

Social Inflation: Decades of Insurance Litigation Abuse

The insurance industry can no longer rely on current strategies and responses to this threat, nor can it continue to absorb and pass along the associated costs to policyholders. 

Lessons From COVID-19 for Life Insurers

Four years on from COVID-19, life insurers have a key opportunity to assess the accuracy of their risk models and better prepare for the next global pandemic. 

Laying the Groundwork for AI

For insurers, investing in automation today is an investment in AI tomorrow. 

AI and Skills-Based Hiring

Skills-based hiring and skills-based salary levels can mean better results and access to a wider pool of talent at a time when AI is increasing the pace of change.

The Need for Agility in Insurance

37% of insurance companies acknowledge their resilience and agility are weak -- and firms that exhibit strong adaptability outperform competitors by up to 50%. 

Insurance’s AI Equation Doesn’t Work Without Trust

AI requires using guardrails to account for technical limitations, leveraging GenAI’s strength at hyper-personalized interaction and ensuring human agents remain in the service flow.

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