Sarah Woodard

Sarah Woodard is director of insurance product management at InvoiceCloud.

Previously, she held positions including product manager at New Relic and roles in systems and project management.

She holds both bachelor’s and master’s degrees in engineering from Worcester Polytechnic Institute.

Most Recent

The Case for Faster Payments as a Trust Strategy

Payment experiences now shape policyholder trust -- or lack thereof -- more than any other routine interaction with their insurance carrier.

Six Things

Biggest Threat Yet to Captive Insurance Agents

By Paul Carroll

State Farm's announcement of a tough new compensation structure suggests that the captive model for insurance agents has finally passed a tipping point.

Insurance AI Is Stuck in Low-Risk Mode

Insurers experimenting with AI agents face an automation ceiling, with only 11% of projects reaching production because of trust and control concerns.

Legal System Abuse Costs Billions

Legal system abuse costs American families nearly $6,000 annually through rising nuclear verdicts and third-party litigation funding.

Countdown to 'Q-Day' for Cyber Insurers

Quantum computers threaten current encryption methods. Cyber insurers must assess clients' post-quantum cryptography readiness before "Q-Day" arrives.

The Disclosure Problem No Compliance Framework Catches

Leaders skilled at calibrating disclosure for different stakeholders can inadvertently omit critical information when building support for high-stakes initiatives.

Why Pet Insurance Demands a Different Model

Pet insurers must adopt health insurance operating models to meet rising customer expectations and scale profitably beyond the traditional P&C frameworks.

'Barndominiums' Are Booming. Are Insurers Ready?

"Barndominiums" blend residential and work spaces under metal roofs, creating underwriting challenges insurers must understand to assess risk accurately.

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