Operational Efficiency

This eBook explains trends in insurance fraud, the reinforcement learning approach, keys to successfully embracing AI and how to save millions in fraudulent claims payments.

In 2019, 52% of insurance payments were made by check versus 22% across other sectors, signifying the need for an overhaul by insurers.

With increasing automation, humans have far less time to review for fraud in claims and underwriting -- but technology is leaping ahead.

Growth-minded insurers should consider why motivated companies like Netflix chose cloud migration over a decade ago

Document management software solutions can help tame the blooming, buzzing document jungle in which many risk managers find themselves.

The buying process needs to be easier for both the customer and the seller, to avoid all those abandoned shopping carts.

So why do many companies and advisers in our industry resist digital advances like customer self-service and apps?

Policies that insure a person in spite of the absence of bodily harm, that exist because of the threat of reputational harm—these policies are hard to find.