Insurers Turn to Automation By Sathyanarayanan Sethuraman When automation is a core technology, transformation can occur at speed, meaning faster return on digital investment.
The Perils of the Purchasing Process By Kimberly George Mark Walls Risk managers and service providers are often challenged to demonstrate the value of centralized purchasing.
Elevating the Capability of Employees with AI based Fraud Detection Delivers Significant Financial Results By Daisy Intelligence AI done right will deliver significant cost savings in claims operations, satisfy customers and make the difficult job of fraud detection and claims processing easier. Sponsored by Daisy Intelligence
11 Keys for Billing Implementation By Siddhartha Nigam Billing has traditionally been seen as a back-office function; that assessment is no longer true in today’s digital world.
What Makes Insurance Invoicing Different By Duke Williams Invoices are trickier in the insurance industry, but that doesn’t mean they have to be more work.
Time to Reimagine the Finance Function By Yolaine Kermarrec What’s possible for finance has been redefined: Comprehensive data makes it easier to connect performance across the business.
The B2B Digital Payment Opportunity By Elisa Logan As trends point to rapid adoption of alternative payment methods, insurers must determine how to meet B2B needs.
Does Remote Work Halt Innovation? By Megan Bock Zarnoch We must make up for the gap in organic connection through a tried-and-true method of driving innovation – Networked Improvement Communities.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.