Melissa-Anne Duncan

Melissa-Anne Duncan is executive director of the Insurance Industry Charitable Foundation.

Most Recent

Because of remote work, insurance companies should reassess their philanthropic efforts, despite a record $1.3 billion in annual contributions.

Even if new technology is great — and the Metaverse is far from great technology — it has to fit into workers' and customers' existing routines

Insurance premiums could fluctuate daily like stock prices, but regulation and reinsurance prevent the scaling of continuous underwriting.

Technology slowly replaces insurance professionals' systemic value rather than eliminating their jobs outright.

Real-time analytics transform insurance distribution from reactive decision-making to proactive leadership orchestrating today's outcomes.

Emerging cyber threats are driving insurers to expand policy exclusions, challenging traditional risk management.

With customer acquisition costs surging, B2B2C partnerships make great sense – but come with many potential pitfalls.

Climate-driven catastrophes are forcing insurers to adopt hyperlocal weather intelligence and shift from reactive to proactive strategies.