Melissa-Anne Duncan

Melissa-Anne Duncan is executive director of the Insurance Industry Charitable Foundation.

Most Recent

Putting Philanthropic Strategies Into Action

Because of remote work, insurance companies should reassess their philanthropic efforts, despite a record $1.3 billion in annual contributions.

Six Things

What Insurance Can (and Should) Be

By Paul Carroll

Beginning as an agency offering insurance for classic wooden boats, Hagerty has become a behemoth that offers lessons for other agencies and carriers.

The Infrastructure Time Bomb

Legacy infrastructure systems face critical tolerance thresholds as climate change and urbanization exceed original design parameters.

How to Build an Insurance Innovation Culture

Insurance companies must shift from innovation rhetoric to structural accountability, engaging all employees rather than isolated innovation teams.

A New Path for Insurance Transformation

AI can transform trust from an abstract idea into measurable, actionable frameworks—reshaping customer relationships and redefining the future of insurance.