I asked an audience how long it takes a new underwriter to go from zero to productive: The majority voted for 24 to 36 months. This is a ludicrous proposition in the age of AI.
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Megan Bock Zarnoch
Megan Bock Zarnoch, CPCU, ARM, is chief operating officer at Federato, the leading provider of AI-driven RiskOps software in P&C and specialty insurance.
Bock Zarnoch has spent 20 years in the commercial P&C insurance space leading teams at global insurance carriers. Prior to joining Federato, she was founder and CEO of Boundless Consulting, and previous roles included senior vice president P&C Underwriting, QBE Group; second vice president, Travelers Middle Market; and various underwriting leadership roles at Liberty Mutual Group.