Commercial Lines

Careful carriers and unenthusiastic buyers mean that the part of the economy being insured just keeps getting safer. It's time for a rethink.

Because the strategic value of technologies to insurers is maturing, there is a shift in how research looks at transformational technology.

Companies and boards are increasingly expected to focus on environmental, social and governance (ESG) issues, such as climate change.

Typically, opening statements are so inflammatory that a meeting aimed at resolution starts with animosity. Sometimes, one side walks out.

Trends over the past few years have been pointing to declining rates in most states, but the retention market is a completely different animal.

Machine learning, social media and aerial imagery, relying on massive amounts of new data, can change the game on insurance fraud.

Innovation requires tapping into an ecosystem of partners that can accelerate change without disruption to your legacy and core systems.

Administrative costs in workers' comp can be enormous, but bots can shorten many procedures to mere minutes or even seconds.