Brokers & Agents Archives - Insurance Thought Leadership

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Brokers & Agents

Latest Insights on Customer Behavior

The pandemic, civil unrest, economic uncertainty and severe weather have created uneasiness and changed consumers’ attitudes and behaviors. To help agents and brokers succeed in today’s current marketplace, Chubb sought to understand how these events have affected the consumer mindset. Our research shows that prospective clients are feeling vulnerable and anxious and are more aware of […]

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