Insurance Distributors Should Buy Carriers By Chris Taylor Large insurance distributors are poised to acquire carriers as AI and private equity remove traditional barriers.
Smile, You're on Camera By David Naffis Streaming platforms and AI automation are dismantling cost barriers that kept independent insurance agents off television for decades.
The AI Threat to Insurance Brokers By Paul Prendergast As AI becomes insurance's new front door, API-ready infrastructure separates incumbents who will thrive from those facing obsolescence.
Turning Payments Into a Competitive Edge By David Stevens Agencies transforming payment experiences from back-office plumbing into strategic touchpoints are seeing higher renewals and stronger loyalty.
Should Brokers Trust Their Insurtech Vendors? By Steve Pieroway A study finds that two-thirds of brokers believe insurtech vendors overstate ROI promises, revealing a significant trust gap in the industry.
Smoother Insurance Agency Succession Planning By Rob Bourne Most agents delay succession planning. The smoothest agency transitions start with technology-enabled operations built from day one.
Independent Agencies' Top Priorities for 2026 By Mike Erlandson As carrier appetites shift and underwriting tightens, independent agencies turn to AI automation to streamline workflows and boost operational efficiency.
How to Navigate the Upheaval in E&S By Hunter Moss As Excess & Surplus shifts from last resort to first step, technology helps agents submit cleaner risks and build stronger carrier partnerships.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.