Join Paul Carroll, Editor-in-Chief at Insurance Thought Leadership, along with industry experts Taylor Smith, President of Suite 200, and Rose Hall, CEO of RH Business Ventures, as they tackle the challenges facing claims management today. They explore how the plaintiff bar is leveraging AI-powered tools and third-party litigation funding to extract higher and higher settlements, while insurance carriers struggle with inadequate technology, unprecedented staffing shortages and outdated negotiation strategies. This dynamic conversation explores practical solutions for modernizing claims operations, attracting next-generation talent, and competing effectively in an increasingly tech-driven legal landscape.

Key Takeaways:

•  Understand the competitive threat: Learn how plaintiff attorneys are using AI to generate evidence-based demand packages and increase settlement values by 30% or more
• Navigate the talent crisis: Explore strategies for attracting and retaining claims professionals in an era where five generations are active in the workforce
• Transform negotiation strategies: Challenge decades-old playbooks that no longer work when 99 out of 100 cases settle
• Measure what matters: Shift focus from legal expenses to indemnity payments, which, after all, account for 80% of claims costs
• Embrace Predict & Prevent: Explore technologies that stop claims before they happen, protecting both profitability and human safety

Whether you're a claims leader, underwriter, or insurance executive, this webinar delivers actionable insights for modernizing your approach before the competition leaves you behind.