AI adoption is evolving and moving faster than ever making a bigger mark in insurance claims, but with innovation comes new risks and responsibilities.

wisedocs webinar

Building Responsible AI Governance: Strategies, Security, and Scaling to Production

AI adoption is evolving and moving faster than ever making a bigger mark in insurance claims, but with innovation comes new risks and responsibilities. This session led by Denys Linkov, Head of Machine Learning at Wisedocs and Les Shute, AIGP, President of Kairos Kinetics, explores practical strategies for building responsible AI governance across internal claims documentation platforms and SaaS partnerships for AI- driven claim document review solutions. We’ll cover what has changed with Generative AI, questions to ask during planning and procurement, how to enable business success from an IT perspective, how to design secure infrastructure, manage model risk, and work across enterprise architecture and security teams in the high-stakes industries of claims and legal. Learn how to move from proof-of-concept to production while balancing automation with human validation, and walk away with actionable risk mitigation techniques to ensure your AI projects are secure, scalable, and responsible.

 

Webinar sponsor: Wisedocs


 

Date: November 19, 2025

Time: 1:00 pm EST

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About the Speakers

Paul Carroll

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Paul Carroll

Paul Carroll is the editor-in-chief of Insurance Thought Leadership.

He is also co-author of A Brief History of a Perfect Future: Inventing the Future We Can Proudly Leave Our Kids by 2050 and Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years and the author of a best-seller on IBM, published in 1993.

Carroll spent 17 years at the Wall Street Journal as an editor and reporter; he was nominated twice for the Pulitzer Prize. He later was a finalist for a National Magazine Award.

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Denys Linkov

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Denys Linkov

Denys is the Head of ML at Wisedocs and startup advisor. He's worked with 50+ enterprises in their AI journey, is a sessional lecturer at the University of Toronto and his Gen AI courses have helped 200,000+ learners build key skills through LinkedinLearning. He's worked across the AI product stack, being hands-on building key ML systems, managing product delivery teams, and working directly with customers on best practices.

Les Shute, AIGP

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Les Shute, AIGP

Les Shute is the President of Kairos Kinetics and a seasoned executive with over 30 years of experience transforming the workers’ compensation and insurance industries through innovation and technology. Having served as Product Owner for Generative AI at Gallagher Bassett, Les led initiatives that aligned AI strategy with scalable business solutions and practical implementation. Passionate about leveraging Artificial Intelligence (AI) to drive efficiency and better outcomes, he specializes in strategic initiatives that enhance claims management, operational performance, and digital transformation. A recognized thought leader, Les champions ethical AI governance, collaboration, and continuous learning to shape the future of claims management, risk mitigation, and patient care.