Six Things Newsletter | August 31, 2021

In this week's Six Things, Paul Carroll looks at a behavioral science scandal. Plus, tomorrow's insurance is connected; boosting cyber hygiene with insurtech; mental health in a post-COVID era; and more.

In this week's Six Things, Paul Carroll looks at a behavioral science scandal. Plus, tomorrow's insurance is connected; boosting cyber hygiene with insurtech; mental health in a post-COVID era; and more.

A Behavioral Science Scandal

Paul Carroll, Editor-in-Chief of ITL

A much-cited claim about how behavioral science can guide insurance has been exposed as fraudulent. The claim was made most prominently by Dan Ariely, a best-selling author and pioneer in the field of behavioral economics, who was Lemonade’s chief behavioral officer from 2015 through 2020. But the claim turns out to be based on fabricated data.

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SIX THINGS

7 ‘Laws of Zero’ Will Shape Future
by International Insurance Society

IIS innovation expert Chunka Mui explores seven factors that will transform our world and tells insurers how to adapt.

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What Is Happening to Life Insurance?
by International Insurance Society

IIS expert Ronnie Klein explores why so many are exiting individual life insurance, then explores a new model.

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Tomorrow’s Insurance Is Connected
by Stephen Applebaum and Alan Demers

The connected insurance industry of the future will look nothing like it did in the last millennium.

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Boosting Cyber Hygiene With Insurtech
by Lauren Winchester

In the face of intensifying threats, policyholders, brokers and insurers are working together to find solutions that benefit everyone involved.

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Mental Health in Post-COVID Era
by Calvin E. Beyer, Leia Spoor and Lisa Desai

By 2030, depression will be the leading cause of lost productivity in all economically advanced countries.

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Achieving Digital Balance in an Agency
by Duke Williams

Agencies are torn between the temptation to use too much technology and the tendency to stick too long with old, familiar processes.

Read More

MORE FROM ITL

Resilience Ratings: Triple-I Unveils Way to Measure Communities’ Risk Levels

Peter Drucker once famously said that “what gets measured gets managed,” and the Insurance Information Institute is unveiling measures for U.S. communities’ resilience against natural disasters. In this webinar, ITL Editor-in-Chief Paul Carroll and the Triple-I’s senior economist, Michel Leonard, discuss what the measures cover, how individuals and communities can use them and where the Triple-I will take them from here.

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AUGUST FOCUS: Cognitive Technologies
This month sponsored by Intellect SEEC

Cognitive computing is a funny beast. Every time you hit your target, you find that another pops up off in the distance.

When I first saw a demonstration of speech recognition, some 30 years ago, I was mightily impressed that the computer understood a few words. If I had seen what would be possible today, I’d have been stunned. But now? Oh, that’s just Siri or Alexa. And why didn’t auto-correct guess exactly what I wanted to say?

Keep Reading

How Predictive Analytics is Shaping the Underwriting Process from Ohio

by JobsOhio

Streamlining operations, increasing efficiency, and driving customer loyalty are some of the benefits of predictive analytics in automated underwriting. Ohio’s talent pipeline has the wide range of skills industry leaders need to drive innovation in insurtech and fintech.

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Insurance Thought Leadership (ITL) delivers engaging, informative content from our global network of thought leaders and decision makers. Our content contributors are transforming the insurance and risk management marketplace through knowledge sharing, big ideas, innovative technology, and real-life applications.

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Interview with Jeffrey Lipsius
An Interview with Jeffrey Lipsius
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To get a different perspective on agents and brokers, ITL Editor-in-Chief Paul Carroll sat down with Jeffrey Lipsius, director of the Inner Game of Sales Leadership and author of “Selling to the Point: Because the Information Age Demands a New Way to Sell.”