Nicole Farley

Nicole Farley is vice president of carrier operations at Bold Penguin.

Most Recent

Risks Facing Small Businesses Are Evolving

Emerging trends in cyber, flood, and excess and surplus lines insurance highlight the changing risk landscape for small businesses.

Six Things

Need an Idea for Innovation? How About 1,208,580?

By Paul Carroll

The founder of Idealab has used AI to generate more than 1.2 million ideas for innovative AI-based companies, including in insurance. They're thought-provoking.

When an AI Calls, Who Should Answer?

Blocking Meta's AI agent on your website won't stop it from calling. Insurers need a plan to handle these calls.

Independent Agents - A Forward View

Economic simulations now forecast fiscal health across 1,900 U.S. localities, helping agents anticipate consumer affordability shifts and community financial stress.

Buy or Build? Yes.

AI has lowered barriers to building custom insurance workflows, but integration and adoption remain the hardest parts of implementation.

AI Fraud Finds a Weak Spot

AI-generated fake IDs are flooding rental applications, turning lease approvals into unsecured credit decisions with little regulatory oversight.

How to Prepare for the Super El Niño

With a super El Niño upon us, how can organizations protect themselves from weather amplified by climate change?

How AI Is Redefining Credit Protection Insurance

AI enables CPI providers to evolve from product suppliers to strategic partners by adapting at retail speed while maintaining governance.

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