Mike Erlandson

Mike Erlandson manages professional services partnerships at Vertafore.

He has 18-plus years of experience in both insurance and insurtech.

Most Recent

Independent Agencies' Top Priorities for 2026

As carrier appetites shift and underwriting tightens, independent agencies turn to AI automation to streamline workflows and boost operational efficiency.

Six Things

The Long View on Insurance's Transformation

By Paul Carroll

To understand where insurance is heading, look at the history of computing — from batch processing to today's instant-answer capabilities.

Traditional Insurers Can Still Win AI Race

Incumbents have operational context advantages AI-native startups can't replicate, but the window to leverage them is closing.

How Property Carriers Can Scale AI

Property carriers face a critical gap between AI vision and execution as they work to scale automation across claims workflows.

Why the Customer Experience Still Fails

When advisors and agents spend time hunting for information, switching screens, or reentering data, customers feel the friction immediately.

Smoother Insurance Agency Succession Planning

Most agents delay succession planning. The smoothest agency transitions start with technology-enabled operations built from day one.

How to Navigate the Upheaval in E&S

As Excess & Surplus shifts from last resort to first step, technology helps agents submit cleaner risks and build stronger carrier partnerships.

Data Services Will Transform Insurance in 2026

Advanced analytics and AI are transforming insurance data services from operational support into strategic drivers of competitive advantage.

ITL Recommends

The Growth Playbook for Lean Agency Teams

ITL Partner: bolt

From Automation to Intelligence: How AI Agents Transform Insurance Workflows