We've been talking about the topic for many years now. Aren't we done yet? Can't we move on? In fact, we are just about done -- almost all insurance operations have incorporated digital technology.
Blockchain is poised to rewrite the rules of competition in subrogation by streamlining operations, enabling data to be shared seamlessly.
A concept called Customer 360 is giving insurers much better insight into customers. The change will bring major benefits.