Jaimie Pickles

Jaimie Pickles is general manager, insurance, at Jornaya, which analyzes consumer leads for insurance and other industries. Previously, he was president and founder of Canal Partner, a digital advertising technology company, and president of InsWeb, an online insurance marketplace.

Most Recent

Keeping an Eye on Consumer Privacy

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The consequences of not paying attention and not doing the right thing by consumers with regard to their privacy can be devastating,

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Pulse of Insurance Shopping During Crisis

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Jeff Piotrowski

Online shopping has actually risen during the pandemic, and customers are more responsive to inquiries.

The Insurance Lead Ecosystem

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Buyers and sellers all gain by being able to transact leads using a single, trusted currency; it creates valuable consumer experiences.

Marketers Bringing Action to Big Data

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Marketers have been able to see moments on a customer's digital buying journey. The key is to connect those moments and see the whole process.

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The Bad Actors Among Lead Sellers

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Bad actors cause significant problems for lead buyers, but industry-wide use of technology can tackle the issue.

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Telemarketing: Why You Could Get Sued

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It is difficult in many cases—if not impossible—to ensure that the consumer gave the appropriate consent to be contacted.

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How Bad Leads Are Like Fake News

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It is time to initiate actions that will expose and minimize the impact of bad actors in the insurance lead-generation space.

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Flooded basement

The Crisis in Flood Insurance

By Paul Carroll

We may finally see consumers start to change their behaviors, either leaving risky areas or fortifying their homes and businesses.

A Secret Weapon Against Claims Inflation

An active, efficient accident management program can save hundreds of dollars per claim and potentially cut days off a claim’s cycle time.

1

5 Ways Generative AI Will Transform Claims

Generative AI will revolutionize how carriers, third-party administrators and medical management firms operate and the results they can deliver.

2

Learning From Failure

Learning from failure is hard for business leaders, but it is essential for success. So, go forth and fail fabulously!

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A Relentless Focus on Customer Care

While digitalization can create efficiencies and enhance processes, insurers must not get distracted. Customer care always comes first.

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Always Be Data Segmenting

Firms must always be segmenting and improving experiences for personalized risk transfer, safety, prevention and loss management.

5

A Rush of Cyber Attacks in Australia

The attacks show how the nation is broadly unprepared -- but also how a series of tools could have prevented or at least mitigated the attacks. 

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The Experience/Efficiency Paradox

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A Turning Point for Offshore Wind

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Emerging Technologies That Streamline Claims

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How to Plan for Armed Intruders

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Cyber Insurance at Inflection Point

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Continuous Improvement Comes to Insurance

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A Rush of Cyber Attacks in Australia

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Delilah Schwartz

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