Chet Gladkowski

If you are in management, when was the last time that you personally examined your systems from an outsider’s standpoint?

Predictive analytics hold enormous prospects, but is it just a magic trick? How will it really work?

The difference between Tolkien's "The Hobbit" and "Lord of the Rings" sheds light on how to categorize insurtechs' goals.

The tragedy is senseless and irreparable, but on days like this I'm proud I chose a profession that will help restore so many shattered lives.

Virtually nothing has been done regarding the way insurance information is shared via forms; workers' comp may be the leading problem.

So many other industries have instant, online, automatic verification of information. Why are we so backward about proof of insurance?

The idea of insurance coverage porn may be new, so let me explain. I define it as creating a fanatic view of insurance coverage.

"Marketing is feckless/Everything is "pay less"/Payment is money-less;/Is the value worth less?"

Yes, you can go to a website, fill in a handful of fields and get a number of quotes. But are the policies actually the same?

To understand recent failures in projections (notably in election polls), let's revisit four technologies that did not live up to the hype.

Certificates of insurance are expensive, ticking time bombs creating confusion and cost at best, soiled reputation and financial ruin at worst.

One technology -- the ubiquitous paper form -- is dragging down the industry's efforts to digitize. It's time to declare paper D.O.A.