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Andrew Cassel
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Andrew Cassel

Andrew Cassel is VP of data and analytics at <a href="https://www.vertafore.com/">Vertafore</a&gt;

Most Recent

5 Ways AI Helps on Client Service
By
Andrew Cassel

By scaling AI implementation, agencies can not only keep pace with peers but also offer innovative solutions that give them a competitive advantage.

Six Things

Insurance
Car Thefts Are Plunging. Why?
By Paul Carroll

Car thefts in the U.S. tumbled to their lowest levels in decades in 2025, and are down a further 21% this year. The trend is likely to continue, too.

The 2027 Chief Claims Officer

Chief claims officers must transform their departments into AI-native ground-truth engines or risk becoming the bottleneck in enterprise transformation.

1
Why Fear Doesn't Sell Insurance

Insurance marketing's central challenge isn't explaining risk—it's building trust that makes invisible future value feel worth purchasing today.

2
Why a Great Strategy Isn't Enough

Insurers often approve strategies that stall by Q1 because they fail to operationalize plans before implementation begins.

3
What an AI Insurance Pilot Can't Tell You

AI pilots prove capability, but production adoption hinges on workflow integration, data relevance and user trust at scale.

4
What AI Doesn't Understand

As AI masters producing realistic images and expert-level outputs, imitation doesn't mean it understands cause-and-effect.

5
How AI Can Transform Submissions for Underwriting

Commercial insurers face a strategic challenge: identifying which submissions merit scarce underwriting attention, not just processing more faster.

6

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