ITL On Demand Webinars - Insurance Thought Leadership

ITL On Demand Webinars

ITL On Demand is a webinar program focused on important opportunities for innovation in risk management and insurance. Moderated by ITL Editor-in-Chief Paul Carroll, the webinars draw on experts from across the industry, from promising startups to the largest incumbents. Hot-button topics include blockchain, AI, telematics and IoT — and their potential to slash costs while opening new markets for companies across the insurance ecosystem.

Click on the following webinar links for more information and to register to watch ITL on-demand webinars


RELEASED: January 11, 2022

In this webinar, ITL Editor-in-Chief Paul Carroll sits down with Jim McKenney, chief strategy officer and products business head at Intellect SEEC, and Sandeep Tandon, CTO of Intellect SEEC.

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Soft Landing, Headwinds and Rebound

RELEASED: November 22, 2021

Paul Carroll Editor-in-Chief and Dr. Michel Leonard, CBE, head of the Triple-I’s Economics and Analytics Department, discuss the Triple-I’s latest Insurance Economics Outlook for Q4 2021 focusing on this year’s unusually wide range of growth and inflation forecasts and key performance indicators for the P&C industry in 2021.

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Creating Room for Innovation

RELEASED: November 15, 2021

Even as insurers focus on innovation and the technology that will enable it, they still must maintain and operate the legacy systems that run the business.

What if it’s possible to spend less time and money on those systems, freeing resources to focus on developing systems that will really move the needle for the business? I

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Global Insurance Forum Expert Series

RELEASED: November 15, 2021

Join Paul Carroll, editor-in-chief of Insurance Thought Leadership, as he sits down with speakers from the event to take a closer look at critical topics. Over this six-part series, hear from industry leaders about bridging the protection gap through innovation, leveraging data for success, and more. 

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The Right Way to Engage Customers


The right way to engage with customers is, of course, whatever they say it is – which likely means much more texting than you’re doing now.

In this webinar, ITL Editor-in-Chief Paul Carroll interviews Scott McArthur, Chief Revenue Officer at Statflo.

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Making the World More Resilient


In this webinar, ITL Editor-in-Chief Paul Carroll sits down with Chris Wei, Chairman of the Executive Council of the International Insurance Society and a longtime senior executive at Aviva. In advance of the IIS annual forum on Sept. 27-29, they explore how the industry can help drive a sustainable global recovery.

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Resilience Ratings: Triple-I Unveils Way to Measure Communities’ Risk Levels


Peter Drucker once famously said that “what gets measured gets managed,” and the Insurance Information Institute is unveiling measures for U.S. communities’ resilience against natural disasters. In this webinar, ITL Editor-in-Chief Paul Carroll and the Triple-I’s senior economist, Michel Leonard, discuss what the measures cover, how individuals and communities can use them and where the Triple-I will take them from here.

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A Conversation on Workers’ Compensation, with Kimberly George and Mark Walls


As the world starts to emerge from the pandemic, ITL Editor-in-Chief Paul Carroll sat down to discuss the new normal for workers’ comp with two of ITL’s most widely read contributors: Mark Walls, VP of communications and strategic analysis at Safety National, and Kimberly George, global head of innovation and product development at Sedgwick.

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The Alarming Surge in Ransomware Attacks


Join Michael Palotay, Chief Underwriting Officer for Tokio Marine HCC – Cyber & Professional Lines, and Paul Carroll as they continue their discussion on ransomware, cyber attacks, and how businesses can protect themselves.

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A Conversation on Corporate Strategy, with Amy Radin


Join ITL’s editor-in-chief Paul Carroll as he sits down to discuss corporate strategy with director, advisor, author and thought leader Amy Radin.

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The Future of Blockchain Series Episode 3: Usage in Life and Annuities


Having explored the possibilities for blockchain in personal lines and commercial lines in P&C, we conclude our webinar series on the technology (for now) by taking a look at two use cases in life and annuities that are close to moving into production. One, the Mortality Monitor, encourages insurers to share information when someone dies, so heirs can receive their benefits faster and insurers can avoid compliance issues, including fines, for moving too slowly. The second provides an accessible public record on licenses and appointments. Those two use cases, alone, could save the industry more than $850 million a year.

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How AI Can Transform Insurance Correspondence


If you think insurers have issues with their mishmash of legacy technology platforms, take a look at the rat’s nest of letters, emails and other documents that languish in an array of systems and formats. As insurers deal with the fallout from COVID and dedicate themselves to improving the customer experience, many still shy away from refreshing their correspondence because they worry it takes too much time, effort and money. Join Kaspar Roos, CEO and founder of Aspire, and Patrick Kehoe, EVP Product Management at Messagepoint, to learn how organizations can overcome the challenge of transforming communications by combining best practices and AI-powered approaches.

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The Future of Blockchain Series Episode 2: Usage in Commercial Lines


Blockchain has incredible potential to streamline business functions and open up opportunities for a wide range of innovations. Blockchain provides a single source of truth that is kept up to date in real time and is accessible (through permissions) by all stakeholders. Having that source creates unprecedented efficiencies by eliminating much of the phone tag and other wastes of time that come with the document-sharing that characterizes so many processes in the insurance industry. This webinar dives into the technology’s use in commercial lines, highlighting production-ready use cases in surety bonds, workers’ comp and certificates of insurance. The possibilities are breath-taking.

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The Future of Blockchain Series Episode 1: Usage in Personal Lines


Blockchain has incredible potential to impact traditional business functions and inspire new innovative opportunities. A key benefit of the technology, providing a single source of truth kept up to date in real time and accessible through permissions by all stakeholders, has huge implications for the insurance and risk management industries. This webinar begins by exploring blockchain’s promise, then dives into the technology’s use in personal lines, highlighting two production-ready use cases.

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3 Tips for Increasing Customer Engagement


Customers are rushing to embrace the digital space. Is your business prepared? Even before the pandemic, insurance customers were moving to digital channels and demanding the kind of smooth experience they get with Google and Amazon. In a world that’s gone from face-to-face to zoom, technology doesn’t have to be intimidating. Watch this webinar, sponsored by Podium, and learn how to better understand customers’ expectations, expand the ways you connect, and streamline your communication channels.

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Optimizing Care with AI in Workers Comp Claims


In workers’ compensation, we’ve all seen seemingly basic claims morph into catastrophic claims. Artificial intelligence and machine learning have held out some hope of heading off problems, but the industry has been cautious about exploring these possibilities. This webinar, sponsored by CLARA analytics, lays out a tangible solution that realizes the promise of AI.

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