ITL On Demand Webinars - Insurance Thought Leadership

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ITL On Demand Webinars

ITL On Demand is a webinar program focused on important opportunities for innovation in risk management and insurance. Moderated by ITL Editor-in-Chief Paul Carroll, the webinars draw on experts from across the industry, from promising startups to the largest incumbents. Hot-button topics include blockchain, AI, telematics and IoT — and their potential to slash costs while opening new markets for companies across the insurance ecosystem.

Click on the following webinar links for more information and to register to watch ITL on-demand webinars

The Right Way to Engage Customers

RELEASED: SEPTEMBER 20, 2021

The right way to engage with customers is, of course, whatever they say it is – which likely means much more texting than you’re doing now.

In this webinar, ITL Editor-in-Chief Paul Carroll interviews Scott McArthur, Chief Revenue Officer at Statflo.

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Making the World More Resilient

RELEASED: SEPTEMBER 14, 2021

In this webinar, ITL Editor-in-Chief Paul Carroll sits down with Chris Wei, Chairman of the Executive Council of the International Insurance Society and a longtime senior executive at Aviva. In advance of the IIS annual forum on Sept. 27-29, they explore how the industry can help drive a sustainable global recovery.

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Resilience Ratings: Triple-I Unveils Way to Measure Communities’ Risk Levels

RELEASED: AUGUST 23, 2021

Peter Drucker once famously said that “what gets measured gets managed,” and the Insurance Information Institute is unveiling measures for U.S. communities’ resilience against natural disasters. In this webinar, ITL Editor-in-Chief Paul Carroll and the Triple-I’s senior economist, Michel Leonard, discuss what the measures cover, how individuals and communities can use them and where the Triple-I will take them from here.

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A Conversation on Workers’ Compensation, with Kimberly George and Mark Walls

RELEASED: JUNE 10, 2021

As the world starts to emerge from the pandemic, ITL Editor-in-Chief Paul Carroll sat down to discuss the new normal for workers’ comp with two of ITL’s most widely read contributors: Mark Walls, VP of communications and strategic analysis at Safety National, and Kimberly George, global head of innovation and product development at Sedgwick.

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The Alarming Surge in Ransomware Attacks

RELEASED: APRIL 12, 2021

Join Michael Palotay, Chief Underwriting Officer for Tokio Marine HCC – Cyber & Professional Lines, and Paul Carroll as they continue their discussion on ransomware, cyber attacks, and how businesses can protect themselves.

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A Conversation on Corporate Strategy, with Amy Radin

RELEASED: MARCH 8, 2021

Join ITL’s editor-in-chief Paul Carroll as he sits down to discuss corporate strategy with director, advisor, author and thought leader Amy Radin.

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The Future of Blockchain Series Episode 3: Usage in Life and Annuities

RELEASED: FEBRUARY 8, 2021

Having explored the possibilities for blockchain in personal lines and commercial lines in P&C, we conclude our webinar series on the technology (for now) by taking a look at two use cases in life and annuities that are close to moving into production. One, the Mortality Monitor, encourages insurers to share information when someone dies, so heirs can receive their benefits faster and insurers can avoid compliance issues, including fines, for moving too slowly. The second provides an accessible public record on licenses and appointments. Those two use cases, alone, could save the industry more than $850 million a year.

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How AI Can Transform Insurance Correspondence

RELEASED: JANUARY 25, 2021

If you think insurers have issues with their mishmash of legacy technology platforms, take a look at the rat’s nest of letters, emails and other documents that languish in an array of systems and formats. As insurers deal with the fallout from COVID and dedicate themselves to improving the customer experience, many still shy away from refreshing their correspondence because they worry it takes too much time, effort and money. Join Kaspar Roos, CEO and founder of Aspire, and Patrick Kehoe, EVP Product Management at Messagepoint, to learn how organizations can overcome the challenge of transforming communications by combining best practices and AI-powered approaches.

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The Future of Blockchain Series Episode 2: Usage in Commercial Lines

RELEASED: JANUARY 1, 2021

Blockchain has incredible potential to streamline business functions and open up opportunities for a wide range of innovations. Blockchain provides a single source of truth that is kept up to date in real time and is accessible (through permissions) by all stakeholders. Having that source creates unprecedented efficiencies by eliminating much of the phone tag and other wastes of time that come with the document-sharing that characterizes so many processes in the insurance industry. This webinar dives into the technology’s use in commercial lines, highlighting production-ready use cases in surety bonds, workers’ comp and certificates of insurance. The possibilities are breath-taking.

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The Future of Blockchain Series Episode 1: Usage in Personal Lines

RELEASED: NOVEMBER 16, 2020

Blockchain has incredible potential to impact traditional business functions and inspire new innovative opportunities. A key benefit of the technology, providing a single source of truth kept up to date in real time and accessible through permissions by all stakeholders, has huge implications for the insurance and risk management industries. This webinar begins by exploring blockchain’s promise, then dives into the technology’s use in personal lines, highlighting two production-ready use cases.

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3 Tips for Increasing Customer Engagement

RELEASED: OCTOBER 9, 2020

Customers are rushing to embrace the digital space. Is your business prepared? Even before the pandemic, insurance customers were moving to digital channels and demanding the kind of smooth experience they get with Google and Amazon. In a world that’s gone from face-to-face to zoom, technology doesn’t have to be intimidating. Watch this webinar, sponsored by Podium, and learn how to better understand customers’ expectations, expand the ways you connect, and streamline your communication channels.

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Optimizing Care with AI in Workers Comp Claims

RELEASED: JULY 23, 2020

In workers’ compensation, we’ve all seen seemingly basic claims morph into catastrophic claims. Artificial intelligence and machine learning have held out some hope of heading off problems, but the industry has been cautious about exploring these possibilities. This webinar, sponsored by CLARA analytics, lays out a tangible solution that realizes the promise of AI.

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