If you think insurers have issues with their mishmash of legacy technology platforms, take a look at the rat's nest of letters, emails and other documents that languish in an array of systems and formats.

As insurers deal with the fallout from COVID and dedicate themselves to improving the customer experience, many still shy away from refreshing their correspondence because they worry it takes too much time, effort and money. Artificial intelligence can now solve the problem by using "content intelligence" to quickly sort through even ad hoc correspondence. AI lets firms modernize their correspondence with messages and branding that are consistent and with the right reading comprehension level, no matter how the company touches a customer -- pleasing customers while lowering costs.

Join Kaspar Roos, CEO and founder of Aspire, and Patrick Kehoe, EVP Product Management at Messagepoint, to learn how organizations can overcome the challenge of transforming communications by combining best practices and AI-powered approaches.

Watch this webinar, sponsored by Messagepoint, and learn how to:

• Automate key steps to reduce the time required to migrate and tag content by 99%

• Identify outdated, duplicate, and similar content for refresh and consolidation

• Optimize legacy communications for brand, reading levels, and sentiment