Join Kaspar Roos, CEO and founder of Aspire, and Patrick Kehoe, EVP Product Management at Messagepoint, to learn how organizations can overcome the challenge of transforming communications by combining best practices and AI-powered approaches.

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How AI Can Transform Insurance Correspondence

If you think insurers have issues with their mishmash of legacy technology platforms, take a look at the rat's nest of letters, emails and other documents that languish in an array of systems and formats.

As insurers deal with the fallout from COVID and dedicate themselves to improving the customer experience, many still shy away from refreshing their correspondence because they worry it takes too much time, effort and money. Artificial intelligence can now solve the problem by using "content intelligence" to quickly sort through even ad hoc correspondence. AI lets firms modernize their correspondence with messages and branding that are consistent and with the right reading comprehension level, no matter how the company touches a customer -- pleasing customers while lowering costs.

Join Kaspar Roos, CEO and founder of Aspire, and Patrick Kehoe, EVP Product Management at Messagepoint, to learn how organizations can overcome the challenge of transforming communications by combining best practices and AI-powered approaches.

Watch this webinar, sponsored by Messagepoint, and learn how to:

  • Automate key steps to reduce the time required to migrate and tag content by 99%
  • Identify outdated, duplicate, and similar content for refresh and consolidation
  • Optimize legacy communications for brand, reading levels, and sentiment

Date: February 1, 2021

Time: 12:00 pm EST

View on Demand

Sponsored By

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About the Speakers


Paul Carroll

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Paul Carroll

Paul Carroll is the editor-in-chief of Insurance Thought Leadership.

He is also co-author of A Brief History of a Perfect Future: Inventing the Future We Can Proudly Leave Our Kids by 2050 and Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years and the author of a best-seller on IBM, published in 1993.

Carroll spent 17 years at the Wall Street Journal as an editor and reporter; he was nominated twice for the Pulitzer Prize. He later was a finalist for a National Magazine Award.

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Kaspar Roos

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Kaspar Roos

Kaspar is the founder and CEO of Aspire, a boutique consulting firm specializing in the CCM and Digital Customer Experience (DCX) industries. Kaspar has more than 15 years of experience in the CCM space and is a regular speaker at industry conferences and events. Aspire provides strategic consultancy services to technology vendors, services providers, enterprises, and investment firms.