We sat down with two of ITL's thought leaders, Kimberly George and Mark Walls, to explore the new world of workers' comp.

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A Conversation on Workers' Compensation, with Kimberly George and Mark Walls

As the world starts to emerge from the pandemic, ITL Editor-in-Chief Paul Carroll sat down to discuss the new normal for workers' comp with two of ITL's most widely read contributors: Mark Walls, VP of communications and strategic analysis at Safety National, and Kimberly George, global head of innovation and product development at Sedgwick. Together, Kimberly and Mark co-host the "Out Front Ideas" educational series.

Watch this webinar to learn:

  • How legal interpretations related to coverage for COVID cases may expand the scope of workers' comp, making carriers responsible for other infectious diseases, PTSD and more.
  • How telemedicine took on a much broader role during the pandemic, and why its use will continue to grow.
  • How carriers, accustomed to conducting rigorous analysis of massive amounts of historical data, are adapting to a world where so many issues don't have a history, because almost everything is new.

Date: June 10, 2021

Time: 12:02 pm EDT

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About the Speakers


Paul Carroll

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Paul Carroll

Paul Carroll is the editor-in-chief of Insurance Thought Leadership.

He is also co-author of A Brief History of a Perfect Future: Inventing the Future We Can Proudly Leave Our Kids by 2050 and Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years and the author of a best-seller on IBM, published in 1993.

Carroll spent 17 years at the Wall Street Journal as an editor and reporter; he was nominated twice for the Pulitzer Prize. He later was a finalist for a National Magazine Award.

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