Ruben Ugarte

Ruben Ugarte helps insurance organizations, teams and individuals make exponentially superior decisions.

He has done this across five continents, in three languages, and his ideas have helped hundreds of thousands of people.

Most Recent

The best place to look for innovation is in the quality of decisions being made. Here are three ways you should evaluate your performance.

In the decades I've been immersed in technology and innovation, I've never seen anything adopted nearly as fast as generative AI.

In commercial insurance, customers and providers can look forward to an improved experience as the market shifts toward online channels.

The industry kids itself about having gone paperless. In fact, we still use the same processes we used in the 17th century. It's time for a change.

Specialty markets have fallen behind the pack on innovation, and many markets are threatened. But they don't have to be.

Five key practices for a patient-centered approach are most effective in mitigating potential chronic pain issues in workers’ compensation.

More employers are shifting toward custom health plan solutions to reduce costs while improving benefits for employees.

Agencies, brokers and carriers spend an inordinate amount of time and money on back-end processes that detract from core objectives.