Banwari Agarwal

Banwari Agarwal is CEO of banking, financial services and insurance at Sutherland Global. He has over 25 years of leadership experience across the U.S., Europe, and APAC.

Most Recent

SME Insurance Gap Creates Opportunity

Banwari Agarwal

87% of small businesses are underinsured, presenting carriers with an untapped growth engine.

Six Things

7 Questions to Guide Your AI Adoption Strategy

By Paul Carroll

"The real prize is using AI to redesign the road itself—not just drive faster on the old one." — Chunka Mui

The Customer Revolution in Insurance

Insurers sit on data goldmines yet fail to leverage customer insights like tech giants, missing trillion-dollar opportunities.

Automating the Garbage Can

Despite $30 billion to $40 billion in AI investment, 95% of organizations achieve zero return, MIT study finds.

AI Needs a Strong Foundation

Insurance carriers race toward AI adoption, but fragmented legacy systems may sabotage their automation ambitions.

AI Everywhere, But Nowhere in Your Captive?

As AI liability lawsuits multiply and regulations evolve, captives offer businesses flexible coverage for emerging risks.

How Insurers Can Modernize Without Losing Trust

Overcoming AI skepticism in insurance requires positioning technology as supportive copilot rather than human replacement.

Gen Z and the Coverage Gap

Gen Z homeowners face a dangerous contradiction: rising property damage fears paired with plans to cut coverage.

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If AI Is So Great, Why Aren't We Using It More?

Insurance Thought Leadership

Strategic Priorities 2025: A New Operating Business Foundation for the New Era of Insurance

ITL Partner: Majesco