A hybrid approach to customer service appears to be the most appropriate strategy, smartly balancing self-service and human support.
Yaroslav
Kuflinski
Yaroslav Kuflinski
Yaroslav Kuflinski is AI/ML Observer at Iflexion. He has profound experience in IT and keeps up to date on the latest AI/ML research. Kuflinski focuses on AI and ML as tools to solve complex business problems and maximize operations.