Mary Parsons

Mary Parsons is executive vice president, sales and distribution leader, Chubb Personal Risk Services.

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Latest Insights on Customer Behavior

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Increasingly, people no longer view insurance as a transaction – instead, they see insurance as a part of their overall financial wellbeing.

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COVID-19 Boosts Cyber Risks in U.S.

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The good news is individuals can protect themselves by changing passwords regularly, keeping software up-to-date and using a private VPN.

How High Touch Outweighs High Tech

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Clients may have increased access but not always the ability to translate price and item information into useful knowledge.

Six Things

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Ignore Musk's Promise of Tesla Robotaxis

By Paul Carroll

While autonomous cars have made real progress lately, there's no reason to pay any attention to Musk's tease for a robotaxi announcement in August.

What to Know About Geospatial Technology

With climate change increasing risk, GIS allows for accurate risk assessment that goes even deeper than ZIP code level.

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Underwriters' Productivity Can Double

Michael Reilly, a managing director at Accenture, says underwriters only actually underwrite for 30% of their day -- but can soon get to 60%.

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Super Election Year Boosts Risks of Political Violence

Businesses need to protect their people and property with continuity planning, increased security and, perhaps, relocation of inventory.

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AI and a Vision for Safer Roads

AI not only encourages safer driving but also provides a route to transparent and accurate risk assessment, for fairer underwriting. 

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How Life Insurers Can Leverage Generative AI

The use of generative AI for coding for in-house applications is set to be the next big thing in 2024.

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Data Modernization in Insurance (Part 2)

The transformation of RGA's data and analytics operations offers a potential blueprint.

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ITL Recommends

Revolutionizing Customer Engagement: The Impact of Omnichannel Experiences in the Insurance Industry

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ITL Partner: insured.io

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Underwriters' Productivity Can Double

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Insurance Thought Leadership

Michael Reilly Future of Risk

Ignore the Doom and Gloom: Insurtech is Thriving

Ignore the Doom and Gloom: Insurtech is Thriving

The Surprises Lurking in Your Underwriting Rules

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Why CX Still Suffers in Insurance...and How to Improve It!

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Realignment in Insurance: Strategic Priorities for Success

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ITL Partner: Majesco

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Buyer's Guide & Evaluation Checklist for AI-Powered IDP Software

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7 Must-Haves for Insurance Software Platforms

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