Mary Parsons

Mary Parsons is executive vice president, sales and distribution leader, Chubb Personal Risk Services.

Most Recent

Latest Insights on Customer Behavior

By

Increasingly, people no longer view insurance as a transaction – instead, they see insurance as a part of their overall financial wellbeing.

All Articles

COVID-19 Boosts Cyber Risks in U.S.

By

The good news is individuals can protect themselves by changing passwords regularly, keeping software up-to-date and using a private VPN.

How High Touch Outweighs High Tech

By

Clients may have increased access but not always the ability to translate price and item information into useful knowledge.

Six Things

insurance woman

What Insurance Can (and Should) Be

By Paul Carroll

Beginning as an agency offering insurance for classic wooden boats, Hagerty has become a behemoth that offers lessons for other agencies and carriers.

The Infrastructure Time Bomb

Legacy infrastructure systems face critical tolerance thresholds as climate change and urbanization exceed original design parameters.

1

How to Build an Insurance Innovation Culture

Insurance companies must shift from innovation rhetoric to structural accountability, engaging all employees rather than isolated innovation teams.

2

A New Path for Insurance Transformation

AI can transform trust from an abstract idea into measurable, actionable frameworks—reshaping customer relationships and redefining the future of insurance.

3

The Hidden Costs in Insurance Fund Flows

Fragmented claims fund management drains liquidity and delays payments, forcing insurers to modernize outdated financial infrastructure.

4

Quantum Technologies, Cybersecurity and the Change Ahead

Uncover insights about the transformative potential of quantum technologies and cybersecurity.

5

Disability Planning Creates Growth Opportunity

Traditional disability planning approaches are inadequate, as carriers confront a rapidly expanding market demanding specialized products.

6

ITL Recommends

Reinforcement Before Autonomy: Engineering Trustworthy Autonomy in Insurance AI

By

An artist’s illustration of artificial intelligence (AI). This image depicts language models which generate text. It was created by Wes Cockx as part of the Visualising AI project launched by Google DeepMind.

The Agency of the Future, Powered by AI: Unlock Insurance Quoting Without Barriers for Your Agency

The Race to Renewables: Decoding the Competitive Dynamics Reshaping Energy Insurance

CLARA Analytics Launches Data Engineering as a Service, Laying the Foundation for Agentic Reasoning in Insurance AI

By

CLARA Analytics

AI Agents in Insurance: Why Interoperability Matters

By

An artist’s illustration of artificial intelligence

In the Wake of Medicare/Medicaid Cuts

By

Man in White Medical Scrub Suit Standing Beside Woman in Blue Denim Jacket

Putting Philanthropic Strategies Into Action

By

Melissa-Anne Duncan

Hard Cash on a Briefcase

Turning Cybersecurity Into an Investment

By

3d rendering of a textured sphere