The assumption about technology is that progress comes fast: Because electrons move at the speed of light, changes driven by technology must, too. But that's often not the case. Technology solves all kinds of problems and holds great potential to solve more, but applying it in the right way, to solve the right problems, takes time.
In this webinar, you will hear:
-- How digitization still leaves lots of friction in business processes -- and how to root it out.
-- How much progress still needs to be made in pulling in data from more and better sources.
-- How the customer experience still lags behind what technology can make possible.
Date: May 13, 2022
Time: 12:00 pm EDT