In this webinar, ITL Editor-in-Chief Paul Carroll interviews Scott McArthur, Chief Revenue Officer at Statflo.
They cover:
- How texting enables the sort of easy, two-way conversation that customers want, getting away from email blasts and snail mail.
- How other industries can serve as a model for insurers on leveraging front-line employees, rather than expensive call centers.
- How texting (with its 90%-plus read rates) can combine with emailing and calls to let insurers learn about key life events for customers.
Date: September 20, 2021
Time: 12:00 pm EDT