This webinar stretches the bounds of what seems possible with the Internet of Things – including provocative examples such as parametric insurance that is based on factors inside homes and factories, not just on the weather, and such as insurance for AI.

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IoT Successes...and So Many Missed Opportunities

IoT Successes...and So Many Missed Opportunities

This webinar stretches the bounds of what seems possible with the Internet of Things – including provocative examples such as parametric insurance that is based on factors inside homes and factories, not just on the weather, and such as insurance for AI. The webinar also describes use cases where the ROI is a gaudy 600%-plus. But the webinar issues a challenge: If you can find a use case in your organization that returns 600% on the investment, then there are surely lots of ROIs of 100% or 50% or 20% – all of which are fully justified and which are currently being left on the table as missed opportunities.

The webinar, part of ITL's Future of Risk series, is a robust conversation between two of the leading experts in the insurance industry: John Riggs, the CTO and SVP of applied technology solutions for Hartford Steam Boiler, and Matteo Carbone, the founder and director of the Connected Insurance Observatory. The webinar is moderated by Paul Carroll, editor-in-chief, at Insurance Thought Leadership.

Date: January 10, 2024

Time: 1:00 pm EST

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About the Speakers


Paul Carroll

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Paul Carroll

Paul Carroll is the editor-in-chief of Insurance Thought Leadership.

He is also co-author of A Brief History of a Perfect Future: Inventing the Future We Can Proudly Leave Our Kids by 2050 and Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years and the author of a best-seller on IBM, published in 1993.

Carroll spent 17 years at the Wall Street Journal as an editor and reporter; he was nominated twice for the Pulitzer Prize. He later was a finalist for a National Magazine Award.

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John Riggs

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John Riggs

John B. Riggs is Chief Technology Officer (CTO) and Senior Vice President (SVP), Applied Technology Solutions at HSB. In this role, he leads HSB’s Internet of Things (IoT) efforts and oversees HSB’s award-winning Sensor Solutions business in the United States, Canada, and Europe.

He is also responsible for leading the exploration and commercialization of emerging technologies to enable new offerings and business models to meet the evolving needs of Insurers, OEMs, IoT Solutions & Service Providers and Policyholders for Commercial, Residential and Industrial markets.

Prior to joining HSB in January 2020, Mr. Riggs was a Partner of PricewaterhouseCoopers (PwC), where he led Innovation Strategy & Corporate Venturing. Working across a diverse set of industries, he advised business leaders on the commercialization of Emerging Technologies and New Business Models to deliver breakthrough growth.

Before working at PwC, Mr. Riggs served as Senior Vice President, Head of Alcatel-Lucent Ventures, a corporate ventures group within Bell Labs, where he managed Joint Ventures, Corporate Venture Capital investments, and a portfolio of internal ventures that enabled the company to enter and grow new markets. He has over 30 years of Technology and Engineering-related work experience, including operational and executive roles at Pittiglio Rabin Todd & McGrath (PRTM), ASML (formerly Silicon Valley Group Lithography Systems, Inc.), and Goodrich-United Technologies (formerly Hughes Danbury Optical Systems).

Mr. Riggs holds an MBA from Harvard Business School and a BS in Optical Engineering from the University of Rochester. He has authored several articles on Insurance & Technology, Sustainability, Innovation and Corporate Venturing in major publications and was a key contributor to Product Strategy for High Technology Companies.