Rakesh More

Rakesh More is program lead — AI at Arthur J. Gallagher.

He advises organizations on scaling AI across claims, underwriting, and customer operations with an emphasis on governance, accuracy, and compliance.

Most Recent

The most important question in claims AI is not whether a model performs well on average. It is what happens when it does not.

Weak writing undermines the insurance industry's messages. I have suggestions.

Data fragmentation prevents most insurers from turning AI strategy into operational reality despite industry-wide ambition.

As risks evolve faster than models predict, insurers must reprice unavoidable exposures at the speed of global change.

Even once the war in Iran ends, vehicle demand will shift toward EVs while auto insurance costs will rise sharply.

Commercial insurance is evolving from reactive risk transfer to continuous prevention through real-time telematics and behavioral data.

Narrowing margins and regulatory pressure are forcing insurers to confront years of deferred investment in claims payment infrastructure.

Legacy systems prevent insurers from translating data-rich insights into the real-time action today's fast-moving risks demand.