Pardeep Bassi

Pardeep Bassi is global proposition leader in data science at Willis Towers Watson and previously was chief data science officer at LV= General Insurance.

Most Recent

Can Governance Catch Up to Data Science?

Pardeep Bassi

Kartina Tahir Thomson

Data science teams often don't understand the organization's risk frameworks, and insurance leaders have too little experience with analytics.

All Articles

Abstract image of blue, red, and yellow circles resembling data

Unlocking New Frontiers in Claims

Pardeep Bassi

The application of advanced analytics is already well ingrained in underwriting. It has only more recently begun to exert more influence in claims operations.

Six Things

A Customer Service Horror Story

By Paul Carroll

As insurers continue to focus on improving the customer experience, here's how NOT to handle service while integrating chatbots.

(Re)defining Empathy in Insurance

Empathy is much desired in the insurance industry, but little understood. It needs to be redefined in this era of exponential gains in technology. 

Why AI Is Game-Changer for Insurance Compliance

AI transforms insurance compliance by streamlining verification processes and enhancing risk insights for professionals and organizations.

Bet the Over on Enterprise AI

Enterprises are adopting five distinct approaches to AI agents, reshaping how organizations build and deploy artificial intelligence.

How to Minimize Financial Threats

Modern risk management leverages AI and machine learning to greatly improve how organizations predict and mitigate financial threats.

ERISA Lawsuits Surge Refocuses Risk Management

ERISA lawsuits surge 183% in 2024, forcing plan sponsors to reevaluate fiduciary risk management strategies.

9 Keys for Managing Genetic Testing Benefits

Health plans need to incorporate these nine elements to effectively manage the rapid growth of genetic testing benefits.

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